Community Engagement Communications Specialist

2 weeks ago


Bastrop, United States Texas Department of Aging & Disability Services Full time
Job Description:

About the Office of Community Engagement:

The Office of Community Engagement is dedicated to fostering a culture of continuous improvement, promoting ongoing learning, fostering innovation, and implementing best practices to effectively empower individuals with access to essential public assistance programs and resources. Our diverse initiatives, including the Community Partner Program, Presumptive Eligibility Program, SNAP Outreach, SNAP-Ed, and Texas Works Paths to Success, aim to enable Texans to achieve economic self-reliance, housing stability, and educational advancement. Through strategic partnerships, collaborative efforts, and support services, we strive to ensure all Texans can lead healthier, more prosperous lives.

The Role:

We are seeking a dynamic Community Engagement Communications Specialist to drive effective internal communication, change management, and stakeholder engagement within the office. Reporting directly to the Community Engagement Director, this role will be instrumental in developing and implementing internal change management strategies, creating and overseeing communication content, managing legislative coordination, and promoting continuous improvement and marketing initiatives.

Key Responsibilities:

  • Develop and implement change management strategies that effectively engage staff and align with the office's strategic initiatives.
  • Represent the CE section at meetings, conferences, and committees, acting as a liaison with various stakeholders to foster strong relationships and ensure clear communication.
  • Oversee the development and delivery of internal communication products such as messages, fact sheets, presentations, and reports, ensuring that they meet the CE section's objectives.
  • Manage inquiries, complaints, and information requests from stakeholders, including federal, state, and local agencies, ensuring timely and accurate responses.
  • Develop and deliver presentations and marketing materials to promote CE programs and initiatives to external partners and the public.

Requirements:

  • Comprehensive understanding of stakeholder engagement, including identification and engagement of internal and external stakeholders, interest analysis, message development, delivery strategies, timing, and measurable desired outcomes.
  • In-depth knowledge of organizational communications strategies and methodologies.
  • Knowledge of communication and engagement tools such as communication strategy development, including the development and implementation of comprehensive communication plans.
  • Knowledge of message development and distribution strategies for diverse audiences.
  • Familiarity with branding and marketing principles, particularly in public agencies, and how to build trust with stakeholders through consistent branding.

Working with Us:

The Texas Department of Aging & Disability Services is a dynamic organization dedicated to serving the needs of Texans. We offer a collaborative and supportive work environment, opportunities for professional growth and development, and a commitment to making a positive impact in the lives of our citizens.



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