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IT Technology Assistant

2 months ago

Grand Rapids, Michigan, United States Applied Innovation Full time
About Applied Innovation

Founded in 1987, Applied Innovation is a leading provider of innovative technology solutions. With a strong presence in the Midwest, we offer a range of services including Document Imaging Technology, Managed IT, Software Solutions, and Enterprise Content Management.

Job Summary

We are seeking a highly motivated and detail-oriented IT Technology Intern to join our team. As an intern, you will have the opportunity to gain hands-on experience in a fast-paced technology environment and contribute to the success of our company.

Responsibilities
  • Assist in building devices for deployment to active clients.
  • Learn about our Ideal Ticket Procedure and provide help desk support.
  • Understand routing or escalating issues to correct resources.
  • Participate in department and company meetings.
  • Shadow alongside multiple different roles, including Tier 1, Tier 2, and Professional Services team members.
Requirements
  • High school diploma.
  • Must be at least 18 years old.
  • Must have a valid driver's license.
  • Candidates attending a recognized college or university, preferred.
  • Trustworthy person, able to do the right thing every time.
  • Outgoing, personable, able to build relationships with others.
  • Humble attitude, willing to get the job done.