Retail Operations Leader

1 week ago


Fort Worth, Texas, United States Under Armour Full time

We are seeking a highly motivated Retail Operations Leader to join our team in Fort Worth. As a key member of our store leadership team, you will be responsible for driving sales and retail KPI target achievement, while providing exceptional customer service aligning with Under Armour's service model.

Responsibilities:
  • Sales & Omni: Supports in driving sales and retail/omni-channel KPI target achievement
  • Brand image & Customer Experience: Provides customers with detailed information about a wide selection of products, supports in training teammates to provide a service/selling culture unique to Under Armour
  • Retail Operations: Train and lead teammates in the execution of daily operations aligning with UA process and policies, partner with store leadership to maintain standards covering merchandise and floor sets
  • Leadership & Team Collaboration: Communicate clear priorities, sales and KPI targets to sales teammates to achieve target, maintain and support store safety standards and communicate concerns to store leadership

Key Qualifications:

  • Advanced numeracy, literacy, and advanced communication skills
  • Fluent in local language and basic verbal English skills
  • Proficient in use of computers and other technology
  • Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
  • Previous supervisory experience preferred, high school education or equivalent

Estimated Salary Range: $45,000 - $60,000 per year (dependent on experience)



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