Business-to-Business Collections Specialist

4 days ago


Houston, Texas, United States XL Parts Full time
Job Summary

We are seeking an experienced Business-to-Business Collections Specialist to join our team at XL Parts. As a key member of our finance department, you will be responsible for resolving customer billing problems and improving customer relationships.

Key Responsibilities
  • Review and analyze open accounts for collection efforts, identifying opportunities for improvement and implementing effective strategies to resolve customer-billing issues.
  • Maintain professional communication with customers, negotiating payment arrangements and resolving delinquencies in a timely and efficient manner.
  • Collaborate with management to identify and address issues contributing to account delinquency, implementing corrective actions to prevent future occurrences.
  • Monitor and review assigned accounts, ensuring compliance with company policies and guidelines.
  • Provide excellent customer service to internal and external customers, responding to inquiries and resolving issues in a prompt and professional manner.
Requirements
  • Minimum of 2 years of corporate collections experience, with a proven track record of success in interacting with a large customer base.
  • Strong communication, problem-solving, and analytical skills, with the ability to work independently and adapt to a fast-changing environment.
  • Proficiency in Microsoft Office, including Excel, Word, and Access.
Benefits

We offer a competitive compensation package, including medical, dental, vision, life insurance, 401k, paid time off, and opportunities for advancement. Our team is committed to providing a positive and supportive work environment, with a focus on employee growth and development.

Environmental/Occupational Health and Physical Requirements

This role requires the ability to work in a fast-paced environment, with a typical 9-hour day involving reaching, standing, walking, kneeling, lifting, and carrying. The employee must be capable of performing routine housekeeping activities, such as dusting, sweeping, mopping, and restroom cleaning.



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