Information Technology Infrastructure Operations Intern

7 days ago


Green Bay, Wisconsin, United States American Foods Group Full time
About Us

American Foods Group, LLC is a family-owned business established in 1946 with nearly 5,000 employees. Our company operates with a mentality of what should be done versus shareholder requirements, allowing us to prioritize employee growth and development.


Job Summary

We are seeking an Information Technology Infrastructure Operations Intern to assist our team with various processes to configure end-user devices and maintain the associated underlying infrastructure. As an intern, you will have the opportunity to gain hands-on experience and develop skills in technology support, project management, and teamwork.


Responsibilities
  • Evaluate and prioritize incoming tickets, calls, and issues to provide technical support and guidance to users.
  • Support technology as per written designs in line with AFG, departmental, and industry standards.
  • Accurately track, configure, deploy, and maintain end-user devices (including tablets, phones, R/F Scanners, PCs/Laptops, and other devices).
  • Follow project, testing, and implementation plans and project timelines.
  • Work on defined projects or assist on larger tasks lists on projects.
  • Participate in testing of new technologies or processes and provide feedback.
  • Create documentation as needed for any new or changed project or technology.
  • Participate in Infrastructure team activities (stand-up meetings, D/R testing, etc.).

Requirements
  • Must have completed your Junior year at a credited College or University.
  • Maintain a cumulative GPA of 3.0 or higher.
  • Have the desire and ability to work well both independently and cross-functionally.
  • Are willing to engage others through strong communication and leadership skills.
  • Are an inquisitive individual that has a desire to gain knowledge through experience.
  • Ability to perform all duties required in both office and manufacturing environments wearing proper PPE.
  • Have reliable transportation to and from working location.

What We Offer
  • Competitive salary: $60,000 - $70,000 per annum.
  • Privately held, family-owned business which operates with a mentality of what should be done versus shareholder requirements.
  • Excellent health and welfare benefits including but not limited to medical, dental, vision, disability, and a variety of voluntary benefit options.
  • 401(k) retirement benefits with Company match annually.
  • Professional and personal development programs including Career and Learning Paths providing opportunities for advancement.


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