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Front Office Assistant

1 month ago

Mount Ida, Arkansas, United States Shangri-La Full time

About Us

Shangri-La Hotels and Resorts is a leading hospitality group with a rich history dating back to 1971. Our first deluxe hotel in Singapore marked the beginning of our journey, which has since expanded to over 102 deluxe hotels and resorts across Asia Pacific, North America, Europe, and the Middle East.

As a global company with a strong presence in Asia and key cities worldwide, we offer exciting career prospects and opportunities in various fields, including hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and more.

We are committed to providing gracious Malaysian hospitality to our guests and are seeking dynamic individuals to join our team at Shangri-La Kuala Lumpur.

Job Summary

We are looking for a Front Office Assistant to join our team. The successful candidate will be responsible for ensuring that calls to the Service Centre are promptly answered and requested followed through to the concerned department. They will also provide guest services, handle the set-up of daily reservations, and checkout of guests.

Requirements

  • SPM Graduate
  • Ability to multitask
  • Good grasp of both written and spoken English; multilingual candidates are desirable
  • Chinese language speaker is preferable
  • Responsible with the ability to interact and take initiative
  • Team player, but also able to work independently
  • Flexible and able to work according to hotel operational needs and requirements
  • Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia will be considered