Landside Customer Experience Specialist

4 days ago


Nashville, Tennessee, United States Metropolitan Nashville Airport Authority Full time

Join us at Metropolitan Nashville Airport Authority as a LANDSIDE CUSTOMER EXPERIENCE SPECIALIST, where you will have the opportunity to make a real difference in the lives of airport guests. As a key member of our team, you will provide exceptional customer service, maintain a safe and secure environment, and work collaboratively with colleagues to achieve our goals.

About Us

MNAA is a leader in aviation, serving as a gateway to Music City and beyond. Our airport is a vital part of the regional economy, generating over $9.9 billion in total economic impact and supporting more than 76,000 jobs in the area.

Responsibilities
  • Assist in the transfer of airport guests
  • Enforce airport commercial ground transportation policy
  • Provide information about the airport and local attractions
  • Support colleagues in maintaining a safe and secure environment
Requirements
  • High School Diploma or equivalent required
  • 2 years of customer service experience preferred
What We Offer
  • Competitive salary range: $36,354 - $49,165
  • A comprehensive benefits package, including health, dental, and vision insurance
  • Opportunities for professional growth and development


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