Customer Experience Ambassador

4 weeks ago


Newport Beach, California, United States Optima Dealer Services Full time

Job Summary:

Optima Dealer Services Inc is seeking a highly motivated and customer-focused individual to join our team as a Service Attendant. As a key member of our team, you will be responsible for delivering exceptional guest experiences at our Jaguar Land Rover Auto Dealership in Newport Beach.

Key Responsibilities:

  • Greet guests with a warm smile and provide a 5-star experience throughout their visit.
  • Ensure all guests are escorted to their vehicle and that the vehicle is prepared for pickup.
  • Organize the pickup lot and confirm that all vehicles have protective plastic in place.
  • Retrieve customer pick-ups and ensure a smooth and efficient process.

Requirements:

  • Customer service experience is essential for this role.
  • Friendly and high-energy individual with a willingness to go above and beyond.
  • Highly responsible, professional, and reliable.
  • Unrestricted California driver's license and clean driving record.
  • Able to drive both automatic and standard-transmission vehicles.
  • Excellent communication, organization, and problem-solving skills.
  • Able to work independently with minimal supervision.
  • Basic computer and internet skills.

Physical Demands:

The physical demands of this role include standing for long periods, walking, and lifting up to 25 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.

Salary: $18.00-$19.00 per hour.


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