Quality Assurance Director

6 days ago


Clyde, North Carolina, United States Haywood Regional Medical Center Full time
Job Summary

We are seeking a highly skilled Quality Manager to join our team at Haywood Regional Medical Center. The successful candidate will be responsible for developing and implementing quality improvement initiatives that enhance patient care and satisfaction.

Key Responsibilities
  • Develop and implement departmental goals, standards, and objectives that align with the organization's strategic plan.
  • Manage staff relations, including performance management, staff satisfaction, and conflict resolution.
  • Oversee scheduling, staff development, recruitment, payroll, and student engagement.
  • Monitor departmental budgets, regulatory compliance, and vendor relations.
  • Assess the quality of patient care delivered and coordinate patient care services with patients, staff, physicians, and other departments.
  • Create and foster an environment that encourages professional growth and development.
  • Integrate evidence-based practices into operations and clinical protocols.
  • Ensure regulatory compliance and maintain accurate records.
Requirements
  • Baccalaureate degree in nursing (BSN) required.
  • Master's degree in Nursing, Healthcare Management, or Quality preferred.
  • Three to five years of diverse clinical practice in an acute care environment required.
  • Previous performance improvement and/or large-scale project management experience required.
  • Demonstrated progressive leadership skills required.
Preferred Qualifications
  • Critical thinking skills and decisive judgment.
  • Ability to work with minimal supervision.
  • Strong communication and interpersonal skills.
Equal Opportunity Employer

Haywood Regional Medical Center is an equal opportunity and affirmative action employer and is committed to diversity in its workforce.



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