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Optical Sales Associate

1 month ago

Wausau, Wisconsin, United States Shoptikal, LLC Full time
Job Summary

Shoptikal, LLC is seeking a skilled Optical Sales Associate to join our team in Wausau, WI. As a key member of our optical center, you will provide exceptional customer service and patient care while assisting with the selection, ordering, and dispensing of eyewear.

Key Responsibilities
  • Provide excellent customer and patient service according to company and optical center standards
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs
  • Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Show patients how to insert, remove, and care for their contact lenses
  • Assist Optometrist with case histories and screenings
Requirements
  • High School Graduate or equivalent
  • Maintain license as required by state
  • Previous experience in an office and/or optical dispensing is preferred
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing
What We Offer
  • Competitive wages and pay incentives
  • 401K with match
  • Vacation pay/personal day
  • Volunteer time off
  • Sick pay
  • Health and wellbeing benefits
  • Voluntary/cafeteria offerings
  • Employee assistance program
  • On-the-job training and certification
  • Teammate recognition program