Financial Customer Associate
2 weeks ago
Fidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will play a critical part in delivering exceptional customer service and support to our clients.
Key Responsibilities- Provide timely and effective support to customers through various communication channels, including phone, email, and digital platforms.
- Assist customers with a range of inquiries and issues related to their financial accounts and services.
- Develop and maintain a deep understanding of Fidelity's products and services to provide accurate and informed support to customers.
- Work collaboratively with colleagues to resolve customer issues and improve overall customer satisfaction.
- Participate in ongoing training and development to enhance skills and knowledge in customer service and financial industry products.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Strong problem-solving and analytical skills, with the ability to resolve complex customer issues.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Ability to type 40 words per minute and pass a standard English grammar test.
- A competitive hourly rate and opportunities for career advancement.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match and other retirement savings options.
- Opportunities for professional development and training in customer service and financial industry products.
- A dynamic and supportive work environment with a team of experienced professionals.
This is a full-time hourly contact center position with a variety of shifts available, including daytime and evening hours. Training hours are 8:30am - 5:00pm EST, and post-training shifts may vary.
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Financial Customer Associate
5 days ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a highly motivated and customer-focused individual to join our customer service team as a Financial Customer Associate. In this role, you will play a critical part in delivering exceptional customer experiences and helping our clients achieve their financial goals.Key ResponsibilitiesProvide top-notch customer...
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Financial Customer Associate
2 weeks ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will play a critical part in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various channels,...
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Financial Customer Associate
1 week ago
Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full timeJob Description:We are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will be responsible for providing exceptional customer service to our clients, answering their questions, and helping them achieve their financial goals.About the Role:Provide outstanding customer service via...
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Financial Services Representative
5 days ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will play a critical part in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries via phone, email, and digital...
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Financial Services Representative
7 days ago
Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full timeJob Description:We are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will have the opportunity to work with a diverse range of customers, providing exceptional service and support to help them achieve their financial goals.Key Responsibilities:Provide outstanding customer...
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Financial Services Representative
2 weeks ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will play a critical part in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and other...
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Financial Services Representative
2 weeks ago
Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, helping them to achieve their financial goals and objectives.Key ResponsibilitiesProvide timely and effective responses...
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Financial Services Representative
2 weeks ago
Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, helping them to achieve their financial goals and objectives.Key ResponsibilitiesProvide timely and effective responses...
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Financial Services Representative
1 hour ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeJob Overview:Fidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will play a critical part in delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through various channels,...
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Financial Services Representative
1 week ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeJob Overview:Fidelity Investments is seeking a highly motivated and customer-focused Financial Services Representative to join our team. As a Financial Services Representative, you will play a critical role in providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries...
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Financial Services Representative
1 week ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will play a critical part in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized support to customers through various channels, including phone, email,...
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Financial Crime Analyst
3 weeks ago
Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full timePosition Overview:As a Financial Crime Analyst, you will play a crucial role in conducting in-depth financial assessments and probing potential incidents of illicit financial activities such as money laundering, terrorist financing, insider trading, securities fraud, market manipulation, and other forms of fraud.About the TeamThe Financial Crime...
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Financial Crime Analyst
3 weeks ago
Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full timePosition Overview: As a Financial Crime Analyst, you will play a crucial role in conducting detailed financial assessments and probing into potential incidents of money laundering, terrorist financing, insider trading, securities fraud, market manipulation, and other forms of financial misconduct.Team Structure The Financial Crime Investigation team...
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Customer Service Representative
1 week ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeJob Description:Fidelity Investments is seeking a highly motivated and customer-focused individual to join our customer service team as a Financial Customer Associate. In this role, you will play a critical part in delivering exceptional customer experiences and helping our clients achieve their financial goals.Key Responsibilities:Provide timely and...
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Financial Services Representative
1 week ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeJob Overview:Fidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Financial Services Representative. In this role, you will play a critical part in delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through various...
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Financial Operations Manager
2 weeks ago
Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full timeAbout the RoleThe Alternative Accounting Team Manager will oversee all aspects of accounting operations performed by the team supporting Fidelity's Alternative investment products. This role requires expertise in daily deliverable review and oversight, pivotal initiatives, business performance evaluation, and relationship management.Key ResponsibilitiesLead...
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Financial Crimes Surveillance Specialist
7 days ago
Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full timeAbout the RoleFidelity TalentSource LLC is seeking a highly skilled Financial Crimes Surveillance Specialist to join our team. As a key member of our Financial Crimes Digital Asset Surveillance group, you will play a vital role in helping the firm meet its overall Anti-Money Laundering (AML) obligations.Key ResponsibilitiesAnalyze thousands of transactions...
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Customer Service Representative
2 weeks ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, helping them to achieve their financial goals and objectives.Key ResponsibilitiesRespond to...
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Financial Crime Analyst
3 weeks ago
Merrimack, New Hampshire, United States Fidelity TalentSource LLC Full timePosition Overview:As an AML Investigator, you will play a crucial role in conducting detailed financial assessments and probing into potential cases of money laundering, terrorist financing, insider trading, securities fraud, market manipulation, and other forms of financial misconduct.Team StructureYou will be part of the AML Investigations team, which...
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Financial Services Representative
2 weeks ago
Merrimack, New Hampshire, United States Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will play a critical part in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized support to customers through various channels, including...