Membership and Engagement Specialist

4 days ago


Towson, Maryland, United States YMCA Maryland Full time
Your Opportunity to Make a Difference

We are seeking a dynamic leader to serve as our Y Membership Director. In this role, you will develop, plan, and implement new procedures and methods to achieve strategic goals. You will also assist the District Executive Director, Program, and Fitness Directors in developing member-centered programs and represent the Y brand and mission through your demeanor, actions, responsiveness, and friendly ways.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to clearly communicate and effectively listen to children, parents/guardians, members, and other Y associates. At least 5 years of supervisory experience in a customer-centric environment, with demonstrated experience in generating leads and closing sales, is required. Previous experience managing a budget of $1.5M or greater and supervising a 2,500+ membership unit YMCA or equivalent is highly desirable. We offer a competitive salary range of $95,000 - $120,000 annually, depending on experience.

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