Customer Service Representative

3 days ago


North Charleston, United States HOMECOURT HOSPITALITY MANAGEMENT INC Full time

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at HOMECOURT HOSPITALITY MANAGEMENT INC. As a key member of our front desk staff, you will be responsible for delivering exceptional guest experiences.

About the Role
  • Salary: $45,000 - $60,000 per year, depending on experience and qualifications
  • This is a full-time position with a competitive benefits package and opportunities for professional growth and development

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for registering and checking guests in, answering phones, providing information about the facility and its services, and taking reservations.

Key Responsibilities
  1. Greet visitors and provide them with superior customer service
  2. Answer incoming calls and take messages
  3. Maintain a neat and organized front desk area
  4. Schedule appointments for customers
  5. Collect payments from customers
  6. Issue visitor passes and maintain visitor log
  7. Update customer information in the system
  8. Assist in answering customers' inquiries
  9. Provide general administrative and clerical support
  10. Monitor office supplies and order new items
  11. Ensure compliance with all applicable regulations and laws
Requirements
  • Provide excellent customer service to all guests
  • Greet guests in a friendly and professional manner
  • Register guests and assign rooms
  • Answer inquiries regarding hotel services and registration procedures
  • Handle cash, credit, or debit card transactions with accuracy
  • Sort, organize, and distribute mail, messages, and packages
  • Answer incoming calls and direct them to the appropriate departments
  • Keep records of room availability, rates, and occupied rooms
  • Maintain the cleanliness of the lobby area and front desk
  • Balance the daily transactions and complete the daily reports
  • Ensure the accuracy of guest bills and provide customer service during check-out


  • North Charleston, United States Refuel Corporate Full time

    Job Title: Customer Service Representative Reports To: Manager of Marketing and Loyalty FLSA Status: Hourly Non-ExemptType of Position: Full Time Effective Date: 11/18/2024Job Summary: A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased...


  • North Charleston, United States TEKsystems Full time

    Job DescriptionJob DescriptionCustomer service representativeFast paced CALL CENTERONSITE DT CHARLESTON FOR 1 MONTH TRAINING THEN FULLY REMOTE!!!!!6 guaranteed remaining openingsDuration: August 5th 2024 – April 7th 2025PTO blackout October 24 – March 25 due to internal systems updates, new call center software, and training.  Cannot have time off...


  • North Charleston, United States Preferred Home Services, LLC Full time

    Job Type Full-time Description Job Title: Customer Service Representative Location: North Charleston, SC Compensation: Starting at $17.00/hour for entry level**Monday-Friday, 10:30am-7:00pm shift or Monday-Friday 11:00am-7:30pm**Who We Are**NAMED TOP PLACES TO WORK for the past FOUR years**Preferred Home Services, a locally owned and operated company, is the...


  • Charleston, United States City National Bank of West Virginia Full time

    Customer Service Representative at City National Bank (on-site)We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/ VETS Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate ind Customer Service, Customer Service Representative, Representative, Retail, Banking


  • Charleston, United States Preferred Home Services, LLC Full time

    Customer Service Representative. Location: North Charleston, SC - Compensation: Starting at $17.00/hour for entry level - - Monday-Friday, 10:30 am-7:00 pm shift or Monday-Friday 11:00 am-7:30 pm - - Who We Are - - NAMED TOP PLACES TO WORK for the pa Customer Service Representative, Customer Service, Representative, Retail, Service


  • Charleston, United States WK Solutions Inc. Full time

    We are a recognized as one of the most influential consumer product management firms in New Jersey. Our dedicated commitment and keen efforts to create long-lasting relationships between our clients and their consumers are what separates us from the competition. Our clients have hired our team to help them execute their new goals. To ensure that we exceed...


  • Charleston, United States Brookfield Properties Full time

    In a call center type environment, responsible for daily communication with customers for inquiries or requests pertaining to service status, reporting, or universal support needs. - Responsible for diagnosing customers needs and solving them in the Customer Service Representative, Customer Service, Representative, Retail, Property Management


  • Charleston, United States COFORGE Marketing Full time

    Role: Customer Service Representative Key Skills: Customer Service, customer support, customer experience via phone. Experience: 1+ years Location: Charleston, WV Mode of Hire: Full Time We at Coforge are hiring Customer Service Representative with the following skillset: Promoting and/saving products and services. Providing an excellent customer...


  • Charleston, United States COFORGE Marketing Full time

    Job Title: Customer Service Representative Skills: Customer Service and Communication Experience: 1 Years + Location: Charleston, WV We at Coforge are hiring Customer Service Representative with the following skillset: JOB SUMMARY The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation...


  • Charleston, United States Coforge Full time

    Role: Customer Service RepresentativeKey Skills: Customer Service, customer support, customer experience via phone.Experience: 1+ yearsLocation: Charleston, WVMode of Hire: Full TimeWe at Coforge are hiring Customer Service Representative with the following skillset:· Promoting and/saving products and services.· Providing an excellent customer experience...


  • Charleston, United States Coforge Full time

    Job Title: Customer Service RepresentativeSkills: Customer Service and CommunicationExperience: 1 Years +Location: Charleston, WVWe at Coforge are hiring Customer Service Representative with the following skillset:JOB SUMMARYThe Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into a...

  • Customer Service

    2 months ago


    North Charleston, United States Domino's Pizza LLC Full time

    Company Description Under new ownership. Southern Pies LLC, is a franchise representing Domino's Pizza. The #1 Pizza leading company in the world. We focus on people, whether you are apart of our team, or walking in to buy dinner for their family. We are competitive and goal oriented, with a heavy focus on servicing our consumers the right way. Join our...


  • North Charleston, South Carolina, United States Domino's Franchise Full time

    Job OverviewWe are seeking a Customer Service Representative to join our team at Domino's Franchise. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.About the RoleThis is a part-time opportunity with a flexible schedule, ideal for students or...


  • Charleston, United States Staff My Agency Full time

    Frank Yeigh - State Farm Agency, located in S Charleston, WV is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want...


  • Charleston, United States Circle K Full time

    Circle K - 1786 Main Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Charleston, United States Circle K Full time

    Circle K - 2407 Ashley River Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Charleston, West Virginia, United States Walgreens Full time

    At Walgreens, we're looking for a dedicated Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience. Key responsibilities include:Registering sales on assigned cash register and providing customers with courteous, fair, friendly, and...


  • Charleston, West Virginia, United States Sportsman's Warehouse Full time

    Job Summary:As a Customer Service Representative at Sportsman's Warehouse, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience. Your duties will include greeting customers upon entry and thanking them upon exit, accurately counting money in cash drawers, and properly issuing gift cards.Key...


  • Charleston, South Carolina, United States Wal-Mart Full time

    Job Summary:">We are seeking a skilled and enthusiastic Customer Service Representative to join our team. As a key member of our front-end staff, you will play a vital role in providing exceptional customer service to our valued members.">About the Role:">In this exciting position, you will be responsible for:">Maintaining a clean and organized store...


  • Charleston, United States U-Haul Full time

    Location: 1701 W 4th Ave, Charleston, West Virginia 25312 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...