Senior Manager of Client Services
3 weeks ago
Job Title: Client Services Manager
Job Summary: We are seeking a highly skilled Client Services Manager to join our team at CURO Health Services. As a key member of our operations team, you will be responsible for receiving and documenting investigation and resolution of client service issues.
Key Responsibilities:
- Receive and document client service issues and resolutions
- Collaborate with the Assistant Director, Branch Director, or Branch Manager to ensure effective issue resolution
- Develop and implement processes to improve client service
- Provide exceptional customer service to clients
Requirements:
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Experience in client service or a related field
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