Senior Manager of Client Services

3 weeks ago


Tyler, Texas, United States CURO Health Services Full time

Job Title: Client Services Manager

Job Summary: We are seeking a highly skilled Client Services Manager to join our team at CURO Health Services. As a key member of our operations team, you will be responsible for receiving and documenting investigation and resolution of client service issues.

Key Responsibilities:

  • Receive and document client service issues and resolutions
  • Collaborate with the Assistant Director, Branch Director, or Branch Manager to ensure effective issue resolution
  • Develop and implement processes to improve client service
  • Provide exceptional customer service to clients

Requirements:

  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Experience in client service or a related field


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