Multifamily Operations Manager

3 days ago


Gastonia, North Carolina, United States ML Property Group Full time
About the Role

As a highly skilled Multifamily Operations Manager at ML Property Group, you will play a critical role in driving the success of our properties by effectively managing and coordinating activities and resources to achieve business objectives. Your leadership ability, combined with your passion for delivering exceptional customer service, will make you an asset to our team.

Key Responsibilities
  • Manage all on-site employees, providing constructive feedback and positive encouragement to drive performance and engagement.
  • Motivate staff and give consistent feedback, document performance, and manage employee performance regularly to ensure alignment with company goals.
  • Train and develop subordinates; ensure completion of company training to equip them with the skills needed to excel in their roles.
  • Recruit, hire, train, motivate, and supervise all on-site staff to achieve operational goals and exceed expectations.
  • Plan and execute regular duties and handle deviations based on objectives, policies, and previous training to maintain a high level of productivity and efficiency.
What We're Looking For
  • Effective Communicator: Able to convey information and ideas clearly and courteously to stakeholders, including residents, owners, and colleagues.
  • Positive Attitude: Energetic, enthusiastic, and goal-oriented, with a strong commitment to excellence and customer satisfaction.
  • Professional: Demonstrates ethical behavior, honesty, and integrity in all interactions and decisions.
  • Detail-Oriented: Attentive to details and committed to accuracy, ensuring that tasks are completed to a high standard.
  • Proactive: Takes initiative and drives results, seeking opportunities to improve processes and outcomes.
  • Team Player: Works well with others and fosters a collaborative environment, promoting open communication and mutual respect.
  • Adaptable: Open to change and able to navigate through it effectively, demonstrating flexibility and resilience in a fast-paced environment.
  • Customer-Focused: Dedicated to providing excellent service to residents and partners, exceeding their expectations and building long-term relationships.
  • Problem Solver: Demonstrates efficiency, creativity, and a positive outlook in handling challenges, finding solutions that meet the needs of all stakeholders.

We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience, as well as a comprehensive benefits package and opportunities for professional growth and development.



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