Senior Instrument Specialist
7 days ago
Guitar Center seeks an experienced and skilled Guitar Technician to provide exceptional maintenance and repair services on customer-owned instruments while assisting in the upkeep of store inventory.
This role requires a strong focus on customer service, the ability to identify opportunities for improvement, and knowledge in product and sales techniques.
The successful candidate will be instrumental in enhancing the customer experience and contributing to the store's success through high-quality craftsmanship and training others.
About Guitar CenterGuitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As a Repair Tech (Guitar), you will provide maintenance and repair services on customer-owned instruments and assist in maintaining specific store inventory, continually building and increasing the business through great customer experience and quality work.
Key Responsibilities- Provide exceptional customer service and interact with customers to ensure a positive experience.
- Service customer-owned instruments with a high level of craftsmanship.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
A skilled understanding of repairing guitars is essential for this role.
Familiarity with Guitar Center products is a plus.
BenefitsGuitar Center offers a competitive salary estimated at $45,000 - $60,000 per year, based on location and experience.
Other benefits include medical, dental, vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status.
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