Restaurant Operations Manager
3 weeks ago
Elevate your career in the heart of downtown Jacksonville, Florida. Our restaurant is situated in the River City district, offering a unique blend of work and play. We prioritize taking care of our team, so they can provide exceptional service to our guests. Our team is dedicated to delivering a quality experience, and we're looking for a skilled Restaurant Operations Manager to join us.
Key Responsibilities- Manage the day-to-day operations of our restaurant, including room service for breakfast, lunch, and dinner periods, as directed by the Outlets Manager.
- Direct the day-to-day operations of our bar.
- Investigate and analyze current activities or information, making logical conclusions and recommendations.
- Make decisions based on established policy and procedures.
- Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate for staff members.
- Assist with the implementation of company programs and manage the operations of the restaurant, room service, and other food and beverage outlets to ensure compliance with LSOPs and SOPs, safety regulations, and federal, state, and local regulations.
- Forecast, implement, monitor, control, and report on outlet budgets and their components to maximize revenue and minimize expenses.
- Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
- Monitor and control the maintenance/sanitation of outlet areas and equipment to protect assets, comply with regulations, and ensure quality service.
- Comply with attendance rules and be available to work on a regular basis.
- More than two years of post-high school education.
- Two years of full employment in a related position with this company or other organization(s).
- Hotel experience preferred.
- Requires thorough knowledge of restaurant/hotel practices and procedures to perform non-repetitive analytical work.
- Supervision/management communication skills are required.
- Ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Effective verbal and written communication skills.
We offer a comprehensive benefit program that provides choices for your physical, mental, and financial wellness. Our benefits include competitive Medical and Dental programs, Vision insurance, Vacation, Sick, and Holiday programs, pet insurance, and a 401(k) Savings Plan with matching funds.
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