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Customer Service Liaison

1 month ago

Alpharetta, United States Jackson Healthcare Family of Companies Full time


As a key member of the Jackson Healthcare Family of Companies, the Customer Care Specialist plays a vital role in coordinating clinician travel arrangements and facilitating vendor set-up. This position serves as a liaison between clinicians and the travel team, ensuring seamless communication and efficient travel planning throughout return assignments.

Key Responsibilities:

  • Coordinate clinician travel arrangements, including booking flights, hotels, and rental cars.
  • Facilitate vendor set-up, ensuring timely and accurate delivery of services.
  • Communicate effectively with clients and clinicians, providing exceptional customer service and support.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and attention to detail.