Patient Care Specialist

6 days ago


Pflugerville, Texas, United States Care Now Full time
About the Role

We are seeking a skilled Patient Representative to join our team at CareNow. As a Patient Representative, you will play a vital role in ensuring the delivery of exceptional patient care and service.

Key Responsibilities
  • Check-in patients in a timely manner and ensure all Web Check-in procedures are followed.
  • Answer phone calls to the clinic and provide information or refer questions to others as needed.
  • Verify insurance timely and accurately.
  • Ensure the occupational client's preference card is followed and occupational procedures are completed.
  • Review all patient paperwork to ensure completeness and collect necessary insurance/demographic information.
  • Complete the Daily Balance Checklist after each shift, including all forms of payment and documentation.
Requirements
  • 1 year of clinical experience in a patient care setting is preferred.
  • Obtain BLS certification within 30 days of start required.
  • Strong customer service skills.
  • Ability to work with multiple computer programs.
About CareNow

CareNow urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. Our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range of urgent care services for the entire family.

CareNow is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom.

We are committed to providing a supportive and inclusive work environment that promotes the growth and development of our colleagues.



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