Production Manager

3 weeks ago


Dallas, Texas, United States Crawford Thomas Recruiting Full time
Job Summary:

As a Production Manager at Crawford Thomas Recruiting, you will oversee estimating and repair operations at our business. Your key responsibilities will include guiding the paintless dent repair workflow and service advisor teams to generate high-quality estimates, repairs, and customer satisfaction.

Key Responsibilities:
  • Supervise and coordinate shop activities, including scheduling and assigning work to staff, providing estimates, and coaching service advisor staff.
  • Maintain inventory levels and order supplies as needed.
  • Manage the operating budget and expenses related to the repairs performed by the body shop.
  • Ensure an ongoing strong understanding and application of insurance partner guidelines.
  • Supervise parts procurement and supplement process.
  • Coordinate and collaborate with our strategic partners, including insurance company representatives, fleet companies, and retail customers.
  • Obtain approvals as required to ensure prompt payment from insurance customers and retail customers.

Requirements:
  • High school or college, automotive body repair diploma or certificate preferred.
  • Extensive experience as a Body Shop Manager or a similar role.
  • A complete understanding of the day-to-day auto body repair duties, roles, and responsibilities of staff.
  • Proficiency with MS Office applications and collision software.
  • Strong mechanical knowledge to troubleshoot equipment, R&I, and repair-related issues.
  • Ability to effectively communicate both verbally and in writing.
  • Bilingual - English / Spanish is required.

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