Front Desk Coordinator

3 days ago


Erie, Pennsylvania, United States Preston Auto Group Full time

Preston Auto Group is seeking a highly motivated and organized Front Desk Coordinator to join our team. As the voice and face of our dealership, this role requires excellent communication skills and a professional demeanor.

About the Job

As a Front Desk Coordinator, you will be responsible for managing front desk operations, handling customer inquiries, and providing exceptional service to our clients.

Responsibilities
  • Greet visitors and obtain necessary information in a friendly and efficient manner.
  • Answer phone calls professionally and transfer calls as needed.
  • Manage service and sales transactions using CDK.
  • Collect payments via cash, check, or credit card and process receipts.
  • Reconcile cash and credit card transactions with nightly reports.
  • Update customer information accurately and efficiently.
  • Direct clients to lounge areas and refer them to appropriate personnel for vehicle status updates.
  • Diffuse client concerns and direct them to relevant team members for assistance.

We offer a competitive salary and benefits package, including:

  • $12.00/hour wage.
  • Health, dental, and vision insurance.
  • A 401(k) plan with employer match.
  • Paid uniforms.
  • Paid time off after one year.
  • Paid training opportunities.
  • Employee pricing on new vehicles.

About Us

Preston Auto Group is a family-owned and operated business with over 30 years of experience in the automotive industry. We pride ourselves on delivering exceptional customer service and promoting from within. Our company culture values teamwork, accountability, and continuous improvement.



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