Field Service Representative

4 weeks ago


Charlotte, North Carolina, United States Reece Group Full time
About Us

Reece Group is a global company that brings its purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career.

Job Summary

We are seeking a Field Service Representative to join our team. As a Field Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective support to clients through various communication channels.
  • Collaborate with internal teams to resolve client issues and improve overall customer experience.
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Stay up-to-date with company policies, procedures, and product knowledge to provide accurate and informed support.
Requirements
  • Ability to maintain scheduled days and hours, including onsite presence at assigned locations.
  • Lift up to 25 pounds on occasion, sit and stand for extended periods.
  • Operate office equipment, including computers, copiers, and other office equipment.
  • Excellent oral and written communication skills.
  • Strong mental capacities, including achievement, active listening, adaptability, and critical thinking.
What We Offer
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome diversity and inclusion. Reece Group is committed to providing a safe and inclusive work environment for all employees.



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