Field Service Technician

4 weeks ago


San Antonio, Texas, United States Sage Rental Full time
Job Title: Field Service Technician

SAGE Rental Services is seeking a skilled Field Service Technician to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the efficient operation of our rental equipment.

Key Responsibilities:
  • Provide on-site repair, maintenance, and installation of rental equipment at client-owned locations.
  • Diagnose issues and resolve customer requests in a timely and professional manner.
  • Maintain strong relationships with customers and adhere to company safety guidelines.
  • Perform equipment repairs and maintenance, including troubleshooting and guiding customers on equipment usage.
  • Create customer work orders and maintain accurate records.
Requirements:
  • Must be within local traveling distance range.
  • Must be 21 years of age and have a valid driver's license with a clean driving record.
  • High school diploma or GED required.
  • Must pass a pre-employment criminal background check and drug screen.
  • Must be willing and available to be on call 24/7 for after-hours requests.
  • Problem-solving skills and mechanical aptitude required.
  • Previous diesel and service experience preferred.
  • Technical/computer literacy skills, including Microsoft Office and rental industry software.
  • Ability to build strong relationships with customers and display excellent communication skills.
  • Ability to manage workflow in a timely and consistent manner and work well in a team environment.
  • Ability to lift to 50+ pounds.
  • Ensure company workplace safety guidelines are followed and environmental standards are practiced when on duty or on site.
Preferred Qualifications:
  • Trade/technical certification or previous industry experience.
  • Rotating equipment experience.
  • 2-5 years of experience in the heavy equipment industry.

SAGE Rental Services specializes in the rental and sale of pumping, trench safety, and general heavy equipment to the construction, municipal, and industrial markets. We are dedicated to upholding our Core Values: Work Honest, Work Safe, Work Smart, and Work Together.

We offer a comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental benefits, as well as a 401k option and employer match program. SAGE is an Equal Opportunity Employer.



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