Program Specialist II

1 month ago


Mason, United States EVERSANA Full time
Job Overview

We are seeking a highly skilled Program Specialist II to join our team at EVERSANA. This role will provide dedicated support to patients and healthcare providers for activities related to benefit coverage, payments, and reimbursements.

Key Responsibilities
  • Provide personalized support to patients and healthcare providers through phone and online portal interactions.
  • Investigate and resolve issues related to insurance benefits, payments, and reimbursements.
  • Collaborate with patients and healthcare providers to assist with prior authorization and medical necessity processes.
  • Administer comprehensive searches for alternate reimbursement resources and assist with patient enrollment.
  • Respond to customer inquiries and maintain positive relationships with clients and customers.
Requirements
  • High School Diploma and 4 years' experience or Associate's Degree and 2 years' experience in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong computer skills with a working knowledge of Microsoft Office.
What We Offer

At EVERSANA, we are committed to creating a healthier world. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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