Network Installation Specialist

2 days ago


Aberdeen, Maryland, United States Ziply Fiber Full time
Join Ziply Fiber, a leading provider of high-speed internet services in the Northwest, as a Communications Technician.

About Us:
We're committed to delivering exceptional customer experiences and building relationships with our communities. Our mission is to elevate the connected lives of our communities every day.

Salary:$29.89 - $45.13 per hour, depending on experience.

Job Summary:
This role involves installing and servicing both voice and data services, including DSL, TDM, VoIP, FTTH, and wireless home networking equipment. You will engage with customers, identify and repair outside plant issues, and use automated dispatch systems to complete assignments.

Key Responsibilities:
  • Install and maintain inside wire for residential/business broadband (HSI/Video) service.
  • Identify and repair outside plant issues.
  • Engage contract outside plant specialists, as necessary.
  • Participate in company lead generation programs through product sales during customer interactions.
  • Mentor co-workers to expand knowledge and improve skills.

Qualifications:
  • High school diploma or equivalent required, technical or college degree a plus.
  • Two to five years of experience in telecommunications installation and maintenance required.
  • Pole Climbing Certification and valid driver's license required.
  • Familiarity with PC operating systems and web-based services beneficial.

Benefits:
Competitive salary, comprehensive health benefits, 401k plan, paid sick leave, parental leave, quarterly performance bonuses, training, career growth opportunities, education reimbursement programs, and more.

About the Role:
This position requires strong communication and problem-solving skills, as well as the ability to work independently and collaboratively in a fast-paced environment. If you're passionate about delivering excellent customer experiences and driving business growth, we encourage you to apply.

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