Financial Operations Management Specialist

7 days ago


North Liberty, Iowa, United States GreenState Credit Union Full time
Job Summary
\rA senior leadership position is available at GreenState Credit Union for a Payment Operations Supervisor. The ideal candidate will have extensive experience in payment operations, including leadership roles, and possess advanced knowledge of various payment topics such as ACH origination, wire transfers, and remote capture.

The Payments Supervisor serves as the primary subject matter expert for payments within the organization, ensuring compliance with regulations and industry practices. This role requires strong analytical skills, attention to detail, and effective communication to manage teams and resolve complex issues.

We offer a competitive salary range of $103,793.30 - $138,917.48, a comprehensive benefits package, and opportunities for professional growth and development.

About Us
\rGreenState Credit Union exists to create lasting value for those we serve. We empower our employees to create endless opportunities that impact the lives of our members and enhance the vitality of our communities.

Key Responsibilities
\r* Supervise a team of payment processors and specialists, providing guidance and training to ensure they meet the needs of a growing financial institution.
\. Maintain and build a team to meet the needs of a growing financial institution.
\. Coaches team members in daily troubleshooting and developing payment expertise.
\. Prepares and conducts performance evaluations and any necessary performance counseling.
\. Sets goals and conducts staff one-on-ones and guides staff in developing action plans to achieve operational results.
\. Oversees all processes carried out and handled by payment operations staff to ensure that they are carried out according to established policies and procedures.
\. Prepares and effectively submits required reports, attends meetings, assists in budget preparation and adherence, and recommends cost/time savings measures for the department.

Requirements
\. Bachelor's degree in business or related field and/or equivalent years' experience is strongly preferred.
\. Minimum 5-8 years of financial institution or other applicable industry-related work experience with 3-5 years of demonstrated progressive leadership experience.
\. Required to hold current AAP certification.
\. Preferred additional certifications in areas of specialization (e.g. APRP, NCP, FPP).

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