Merchandise Operations Team Lead

3 weeks ago


Atlanta, Georgia, United States San Francisco Art Institute Full time
Job Summary

The Merchandise Operations Team Lead is responsible for leading, training, and supervising the daily operations of merchandise including processing, placement, maintenance, and fulfillment. This role requires strong leadership skills, the ability to innovate and problem-solve, and a customer-focused approach.

Key Responsibilities
  • Processing inbound merchandise, placement, and presentation of merchandise on the selling floor
  • Following direction in maintaining standards in placement and presentation
  • Participating in other store initiatives as required, including fill-in of merchandise on the selling floor, floor recovery, supply replenishment, etc. during peak business periods
  • Ad hoc responsibilities as needed

Fulfillment
  • Locating requested merchandise within the store and completing orders placed by customers
  • Providing excellent customer service and addressing customer needs quickly

Requirements
  • Ability to lift cartons up to 50lbs, climb ladders, and handle racks and carts of merchandise
  • Ability to learn and retain merchandising standards on the floor in compliance with Visual standards
  • Strong computer skills and ability to use available technology (RF guns, PC, IOS device, Excel/Word, and various proprietary platforms)
  • Ability to work well in a fast-paced, team-oriented environment with minimal supervision
  • Consistently meeting deadlines and following through on assigned tasks
  • Ability to work a flexible schedule as per business needs and adhering to Dependability standards

Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Critical illness insurance
  • Hospital and accident insurance

About SFA
  • San Francisco Art Institute is a team of disruptors focused on stores and redefining the luxury experience
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
  • A culture that promotes a healthy, fulfilling work-life balance
  • Benefits package for all eligible full-time Associates
  • An amazing Associate discount


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