Car Wash Operations Manager Position

3 weeks ago


Florence, Kentucky, United States WhiteWater Express Car Wash Full time

At WhiteWater Express Car Wash, we're passionate about delivering exceptional customer experiences and fostering a culture of growth and development. Our team is built on respect, communication, and a passion for people, and we're looking for a talented Operations Manager to join our family.

Company Overview

We're more than just a car wash – we're a community-driven organization dedicated to providing top-notch services and promoting a work-life balance. Our teams are passionate about people and leading others, and we believe that personal growth is the key to our organizational growth.

Salary and Benefits

We offer a competitive salary of up to $70,000 annually, including base pay and bonus potential, as well as a comprehensive benefits package that includes health, dental, and vision insurance, pet insurance, free car washes, and a 401(k) plan with company matching.

Job Description

As our Operations Manager, you'll be responsible for fostering transparent and inspiring communication and accountability within your team, assisting customers with car wash transactions and memberships, and cultivating growth in team leaders, shift leaders, and future leaders. You'll also ensure proper store staffing through recruitment, collaboration, and promotions, manage customer and employee issues with a focus on retention and swift resolution, and infuse positivity, focus, and a passion for learning into the workplace.

Required Skills and Qualifications
  • Proven leadership in staff development and a passion for exceptional customer service.
  • Ability to thrive outdoors in all weather, with flexibility for evenings and weekends.
  • Successful completion of a pre-hire background check.
  • Leadership experience overseeing 3-10 direct reports for 1-3 years, including hourly and salary level employees from entry to mid-level experience.
What to Expect

You'll be working in a fast-paced environment where you'll have the opportunity to make a real impact. You'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and fostering a culture of growth and development. If you're flexible, adaptable, and ready to take on new challenges, we want you to succeed with us.

How to Apply

You can apply online or in-person at a WhiteWater Express location nearest you. Don't miss out on this opportunity to join our team and start your career journey today


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