Senior Payables Product Manager
4 weeks ago
Flagstar Bank is seeking a seasoned Senior Payables Product Manager to join our Treasury Management team. As a key member of our team, you will be responsible for developing and implementing strategic plans for our Ach & Wire solutions, working closely with Sales, Product, and Technology teams.
Key Responsibilities:- Develop and implement strategic plans for Ach & Wire solutions, including pricing, agreements, and implementation documents.
- Manage vendor relationships associated with Merchant service solutions, ensuring that relationships are created and maintained, and goals are achieved.
- Oversee Nacha rule changes and their associated internal/external impacts.
- Effectively interface with business lines (Technology, Operations, Legal, Risk, and Compliance) to ensure technical support and resources for new or enhanced product/services delivered to Sales Teams.
- Refine operational duties through solution expertise to identify systems issues and resolve them to ensure excellence in customer service.
- Document processes and procedures associated with Ach & Wire solutions, in partnership with Risk Management, Legal, Compliance, and Product teams.
- Develop processes for measuring trends and patterns relative to product/services, competitive patterns, market share, and market perception and image.
- Assess and manage product risks as well as any audit/compliance issues.
- Undergraduate Degree (4 years or equivalent) in Business, Accounting, Finance, or Data Science/Analytics.
- Minimum 8+ years of treasury management experience, including strategic planning and product processes.
- Minimum 5 years of banking experience with an understanding of the payments business.
- Direct involvement with organizations such as AFP, TCH, Nacha, EPN, and EPCOR.
- Certified Treasury Professional (CTP) and/or Accredited ACH Professional (AAP) preferred.
- Expertise in new market & product initiatives, pricing, operating model changes.
- Expertise in value propositions related to treasury management applications within a corporate treasury environment.
- Expertise in both business and banking regulations, such as UCC, Reg CC, Reg E, and regulatory guidance/oversight.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to foster internal and external collaborative partnerships that deliver value for customers, partners, and the organization.
- Demonstrates continued growth of knowledge on understanding of treasury management products and services.
- Self-motivated, ability to adapt in a fast-paced changing environment, work independently, and organized.
- Ability to mobilize internal/external networks and resources to resolve a service challenge or develop a solution.
- Detailed payables solutions expertise.
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