Senior Payables Product Manager

4 weeks ago


Troy, Michigan, United States Flagstar Bank Full time
Job Title: Senior Payables Product Manager

Flagstar Bank is seeking a seasoned Senior Payables Product Manager to join our Treasury Management team. As a key member of our team, you will be responsible for developing and implementing strategic plans for our Ach & Wire solutions, working closely with Sales, Product, and Technology teams.

Key Responsibilities:
  • Develop and implement strategic plans for Ach & Wire solutions, including pricing, agreements, and implementation documents.
  • Manage vendor relationships associated with Merchant service solutions, ensuring that relationships are created and maintained, and goals are achieved.
  • Oversee Nacha rule changes and their associated internal/external impacts.
  • Effectively interface with business lines (Technology, Operations, Legal, Risk, and Compliance) to ensure technical support and resources for new or enhanced product/services delivered to Sales Teams.
  • Refine operational duties through solution expertise to identify systems issues and resolve them to ensure excellence in customer service.
  • Document processes and procedures associated with Ach & Wire solutions, in partnership with Risk Management, Legal, Compliance, and Product teams.
  • Develop processes for measuring trends and patterns relative to product/services, competitive patterns, market share, and market perception and image.
  • Assess and manage product risks as well as any audit/compliance issues.
Requirements:
  • Undergraduate Degree (4 years or equivalent) in Business, Accounting, Finance, or Data Science/Analytics.
  • Minimum 8+ years of treasury management experience, including strategic planning and product processes.
  • Minimum 5 years of banking experience with an understanding of the payments business.
  • Direct involvement with organizations such as AFP, TCH, Nacha, EPN, and EPCOR.
  • Certified Treasury Professional (CTP) and/or Accredited ACH Professional (AAP) preferred.
Competencies:
  • Expertise in new market & product initiatives, pricing, operating model changes.
  • Expertise in value propositions related to treasury management applications within a corporate treasury environment.
  • Expertise in both business and banking regulations, such as UCC, Reg CC, Reg E, and regulatory guidance/oversight.
  • Excellent interpersonal, verbal, and written communication skills.
  • Ability to foster internal and external collaborative partnerships that deliver value for customers, partners, and the organization.
  • Demonstrates continued growth of knowledge on understanding of treasury management products and services.
  • Self-motivated, ability to adapt in a fast-paced changing environment, work independently, and organized.
  • Ability to mobilize internal/external networks and resources to resolve a service challenge or develop a solution.
  • Detailed payables solutions expertise.


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