Customer Service Ambassador for Morning Shift

3 days ago


GondrecourtleChâteau, Grand Est, United States Planet Fitness Full time

Job Summary


As a Customer Service Representative at Planet Fitness, you will be the face of our brand, providing exceptional customer service to members and prospective members alike. This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same.



About the Role


This role requires strong communication and interpersonal skills, as you will be interacting with members, prospective members, and guests on a daily basis. You will be responsible for greeting members, handling front desk related activities, facilitating updates to member accounts, responding to member questions and concerns, checking members into the system, and taking prospective members on tours of our facilities.



Responsibilities


The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently in a team-oriented environment. You will be expected to:



  • Greet members and prospective members warmly and provide exceptional customer service
  • Handle all front desk related activities efficiently and effectively
  • Facilitate updates to member accounts in a timely and accurate manner
  • Respond to member questions and concerns in a professional and courteous manner
  • Check members into the system quickly and accurately
  • Take prospective members on tours of our facilities to showcase our services and amenities


What We Offer


As a Customer Service Representative at Planet Fitness, you can expect a competitive salary, ranging from $18 to $22 per hour, depending on experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply today



About Us


Planet Fitness is a fitness center that caters to a diverse range of customers, offering a welcoming and inclusive environment for people of all ages and fitness levels. Our mission is to provide a supportive and motivating atmosphere where individuals can achieve their health and wellness goals.



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