Seasonal Ambassador
3 weeks ago
Job Summary:
We are seeking a Seasonal Ambassador to join our team at Lush Handmade Cosmetics. As a Seasonal Ambassador, you will be responsible for providing exceptional customer service, driving sales, and building brand awareness.
Key Responsibilities:
- Customer Service: Deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions.
- Sales and Merchandising: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
- Brand Building: Educate customers on our brand values, including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement.
- Product Knowledge: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
Requirements:
- Excellent customer service skills
- Flexibility to adapt to changing situations and priorities in a fast-paced environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred Qualifications:
- Experience with consultation-based customer service models
- Strong problem-solving skills to address issues that arise in day-to-day operations
- Experience working in a team environment
- Experience working in skincare or cosmetics
- Experience in cross-cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French, or other languages
About Lush:
Lush Handmade Cosmetics is a global company that values sustainability, ethics, and customer satisfaction. We are committed to making a positive impact on the world, one bar at a time.
Location:
Chestnut Hill
Pay:
$19.50-$19.50 USD
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