Security Operations Center Lead

4 weeks ago

Lexington, Massachusetts, United States Allied Universal® Full time
Job Summary

Allied Universal is seeking a highly skilled Security Operations Center Lead to join our team. As a Security Operations Center Lead, you will be responsible for overseeing the security operations of a high-profile client's facility, property, and surrounding campus. This is a full-time position with a starting pay of $25.00 per hour, paid orientation, and paid training.

Key Responsibilities
  • Make emergency notifications as necessary pursuant to site Post Orders
  • Provide direction and instruction to subordinates regarding the performance of their duties
  • Cross-training officers to make them more versatile and run site efficiently
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders
  • Make recommendations for positive and negative personnel actions for those under their direct supervision
  • Oversee staffing, scheduling, and on-site training for security officers assigned to his/her shift
  • Ensure that contract required training and screening elements for security personnel have been met
  • Maintain overtime to minimum or to a predefined level designated by Allied Universal
  • Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
Requirements
  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Current and valid driver's license
  • Must possess one or more of the following:
    • Associate's degree of higher in any discipline
    • Service in the active-duty military, military reserves, or National Guard
    • Service in auxiliary police or police cadets
    • Minimum of one (1) year verifiable and successful security experiences
  • Minimum of two (2) years of verifiable work experience demonstrating the following:
    • Excellent customer service skills
    • Ability to maintain poise and self-control during emergency situations
    • Capability of understanding and applying written and verbal orders, and of composing reports
  • Effective oral and written communication skills; write informatively, clearly, and accurately
  • Planning and organizing skills
  • Proficiency with Microsoft Office Applications
  • Problem-solving skills
  • Coaching, mentoring, motivating skills
  • Active listening skills
  • Encourage effective teamwork
  • Assess and evaluate situations effectively
  • Synthesize facts, concepts, principles
  • Identify critical issues quickly and accurately
  • Compile, sort, and interpret data
  • Research, investigate, compile information
  • Mediate conflict with tact, diplomacy
  • Setting and achieving goals
  • Attending to detail
Preferred Qualifications
  • Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
  • Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) plan, subject to eligibility requirements
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

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