ERP Technical Specialist

1 week ago


Akron, Ohio, United States DGI Supply Full time

Overview:

DGI Supply is seeking a skilled ERP Technical Specialist to serve as the go-to person for our business ERP system, Prophet 21. As a key member of our team, you will be responsible for assisting users at all levels in navigating the application to achieve their business objectives.

Key Responsibilities:

  • Research and resolve technical issues related to the P21 application and business processes
  • Provide expert technical assistance to P21 system users through various communication channels
  • Develop and maintain data processing solutions to enhance the ERP system
  • Collaborate with the Operational Excellence team to create or update P21 business process documentation
  • Assist with projects related to P21 and provide ad-hoc training as requested by management
  • Reports directly to the ERP Support Manager (or VP of Information Technology)
  • Estimated salary: $62,500 - $67,500 per year

Requirements:

  • 1-3 years of experience working in Epicor's Prophet 21 ERP System
  • Fundamental understanding of branch operations and standard office software tools (Microsoft Office)
  • Excellent verbal and written communication skills, with a strong ability to work under pressure and meet tight deadlines
  • Passionate, adaptable, customer-focused, and teamwork-oriented individual with a strong sense of urgency and accountability
  • Bachelor's degree in Information Technology, Computer Science, or a related field; professional certification (e.g., MCSA) is a plus

What We Offer:

  • Competitive benefits package, including medical, dental, vision, life, STD & LTD insurance options, FSA, 401(k), and Profit Sharing
  • Career growth opportunities within a dynamic and growing company


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