Dining Services Manager

7 days ago

Englewood, Colorado, United States Gana-A'Yoo, Limited - Antarctic Program Full time

Compensation: $648 - $736 per week

About the Job

We are seeking a highly skilled and experienced Dining Services Manager to join our team at McMurdo Station, Antarctica.

Job Overview

The Dining Services Manager will be responsible for supervising and working alongside Stewards to provide exceptional customer service and perform duties that support efforts to produce and serve high-quality food. This is a unique opportunity to work in one of the most remote and challenging environments on Earth.

This role requires strong leadership, communication, and organizational skills, as well as the ability to motivate and develop a cohesive team unit from a diverse population. The successful candidate will have previous experience in the food service industry, preferably with supervisory experience.

Duties and Responsibilities
  • Displays a commitment to providing exceptional customer service, as outlined by the Food Service Supervisor and/or Steward Coordinator.
  • Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
  • Responsible for safety reporting for all employees. This includes soreness, injuries, and near misses.
  • Responsible for all aspects of safety and sanitation in the dining and service areas, including proper instruction and monitoring of equipment usage and safety procedures, timely cleaning of all equipment and proper organization of dry storage and refrigerated areas in the service area.
  • Communicates and coordinates with other Dining Attendant, Leads for daily tasking.
  • Assigns and communicates daily tasking to Stewards. Monitors adherence to daily and weekly cleaning schedules.
  • Agrees with and adheres to the Standard Operating Procedures and tasking responsibilities of the food services department. Adjusts SOP documents and/or creates new documents as needed.
  • Conducts shift meetings, formally or informally, to disseminate information and obtain feedback from stewards.
  • Oversees stocking/replenishing of all ancillary food items and non-food items, as detailed by tasking sheet, during and between meal hours; monitor quantities of items used and adjust stock levels according to usage.
  • Responsible for proper labeling and dating of food, prepared beverages and frozen dessert mixes. Responsible for appropriate storage of leftovers after meal service.
  • Responsible for preparing and chilling sufficient beverages and frozen dessert mix to support usage by the community.
  • Responsible for discarding all food waste and non-food waste in a timely manner, and in accordance with approved waste management guidelines.
  • Coordinates with Bakers for proper selection and presentation of baked items.
  • Prepares weekly food and beverage order and delivers order to Administrative Coordinator, Sr.
  • Confers regularly with Sous Chefs, Food Service Supervisor, or Culinary Manager for information regarding service and sanitation issues.
  • Coordinates with Sous Chefs to ensure timely transfer and scraping of dirty pots to pot-washing area.
  • Ensures proper initial and ongoing training of subordinate employees in all tasking areas and monitors their compliance with Standard Operating Procedures, as well as standards of health, sanitation, and safety.
  • Ensures smooth flow of service during meal periods, including anticipating unforeseen events in dynamic, atypical work environment.
  • Supports the achievement of ASC metrics, using staff resources if necessary. Provides such support whether metrics can be directly or indirectly, affected by this position's activities.
  • Complies with all ASC Environmental Health & Safety, and Quality Assurance, requirements and goals. Provides documentation to these divisions as necessary to ensure adequate and legal documentation.
  • Ensures that all subordinate employees are trained and understand ASC Environmental Health & Safety, and Quality Assurance, requirements and goals. Maintains documentation as necessary to meet these requirements.
  • Work alongside stewards in daily tasking, including cleaning dishes/pots/pans; cleaning service, dining, and work areas; stocking of ancillary food and non-food items; deep cleaning of work/service areas and machines; and other tasking as required.
  • Conducts daily shift meetings to disseminate information and obtain feedback from Stewards.
  • Conducts evaluations of employees at the end of the season, or as required by Steward Coordinator.

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