Sales Associate, Part-time

1 week ago

Santa Monica, California, United States Reformation Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Reformation Retail in Santa Monica. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, driving sales growth, and upholding the Reformation brand standards.

Key Responsibilities
  • Consistently meet and exceed sales goals through effective customer engagement and product knowledge.
  • Assist in generating new clientele through proactive customer interactions and relationship-building.
  • Contribute to an in-store experience that surprises and delights customers, fostering a culture of excellent client relationships.
  • Deliver an elevated client experience by embodying brand values, engaging customers, and sharing the stories of Reformation, with a focus on educating on sustainability.
  • Maintain exceptional customer experience feedback and scoring on service evaluation through NPS.
  • Understand the importance of consistent inventory accuracy and controls in store.
  • Contribute to Loss Prevention in all areas of the business.
  • Uphold time and attendance policy.
  • Ensure the selling floor reflects the brand and concept standards at all times.
  • Share your deep knowledge about our product with genuine enthusiasm.
  • Communicate product feedback based on customer feedback to continuously improve our product and merchandising.
  • Help ensure that the store environment is inspiring and our product is easily accessible.
  • Understand and reflect the core values and culture of Reformation in all efforts.
  • Maintain and uphold a professional, healthy, and productive work environment.
Requirements
  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities.
  • Driven approach to take on new challenges with the self-motivation for your work and career.
  • Part Time, Hourly.
  • Available to work a minimum of 20 hours per week.
  • Available to work a minimum of 3 days per week, weekends included.
  • Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business).
  • References required.
How to Apply

Please submit your resume and a short cover letter telling us about yourself and why you are a great fit for Reformation.

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