Genesys Cloud CX Reporting Specialist

4 weeks ago


Jersey City, New Jersey, United States Cynet Systems Full time
Job Description:

Overview:
Cynet Systems is seeking a skilled Reporting Analyst to join our team and contribute to the development of native Client Cloud CX reports and dashboards. As a Reporting Analyst, you will design and develop reporting solutions using Tableau and/or PowerBI, conduct data query/extraction coding using big data, noSQL, and SQL technologies, and collaborate with various teams to ensure reporting solutions meet business requirements.

Responsibilities:
• Develop and manage native Client Cloud CX reports and dashboards
• Design and develop reporting solutions using Tableau and/or PowerBI
• Conduct data query/extraction coding using big data, noSQL, and SQL technologies
• Collaborate with various teams to ensure reporting solutions meet business requirements

Requirements:
• Advanced knowledge of Contact Center Reporting and dashboards, including Client Cloud CX
• Proficient in Tableau and PowerBI design and development
• Experience with big data, noSQL, SQL data query/extraction coding

Preferred Qualifications:
• Experience in developing complex reporting solutions for large data sets

  • Jersey City, New Jersey, United States Cynet Systems Full time

    Job Title: Genesys Cloud CX Reporting AnalystJob Summary:Cynet Systems is seeking a skilled Reporting Analyst to join our team. As a Reporting Analyst, you will be responsible for developing and managing native Client Cloud CX reports and dashboards. You will design and develop reporting solutions using Tableau and/or PowerBI, conduct data query/extraction...


  • Jersey City, New Jersey, United States Inizio Partners Full time

    About the JobThe IVR/Chatbot Developer will be responsible for designing, developing, and implementing Genesys CX Contact Center applications.Key Responsibilities:Design and develop Genesys CX call flow creation in architect, data actions, scripting, configuring queues, skill-based routing, agent profiles, and reporting.Participate in application development...


  • Jersey City, New Jersey, United States Inizio Partners Full time

    About the role at Inizio Partners:Job Title: Engagement Lead - CXJob Description:We are seeking a seasoned Engagement Lead - CX to drive CX Revenue and account growth by identifying new buying centers and opportunities in client environments. The ideal candidate will have 15 years of experience and a minimum of 8 years of hands-on experience in leading and...


  • Jersey City, New Jersey, United States The Dignify Solutions LLC Full time

    Job Requirements:As a Salesforce Cloud Architect with The Dignify Solutions LLC, you will be responsible for designing and implementing cloud-based solutions using Salesforce technologies. This includes experience with Sales Cloud, Service Cloud, Health Cloud, Marketo, Pardot, Marketing Cloud, Analytics Cloud, and Salesforce Communities. Additionally, you...


  • Jersey City, New Jersey, United States Veterans Sourcing Group LLC Full time

    Job Title: Cloud Infrastructure SpecialistThis position will be a lead subject matter expert for the Infrastructure department for all tasks, projects, and support in regards to the Bank's Cloud environment.Main Responsibilities:Develop programs/procedures to enhance the Cloud/LAN/WAN operation and performance, as needed.Keep abreast of technological changes...


  • Jersey City, New Jersey, United States The Dignify Solutions LLC Full time

    Cloud Infrastructure SpecialistAt The Dignify Solutions LLC, we are seeking a skilled Cloud Infrastructure Specialist to join our team. As a Cloud Infrastructure Specialist, you will be responsible for deploying, configuring, and managing public cloud platforms to ensure high availability, scalability, and security.Main Responsibilities: Deploy and configure...


  • Jersey City, New Jersey, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title: AWS Cloud Infrastructure SpecialistWe are seeking an experienced AWS Cloud Infrastructure Specialist to join our team at Futran Tech Solutions Pvt. Ltd. The ideal candidate will have a strong background in designing and implementing cloud infrastructure solutions using AWS services.Key Responsibilities:* Design and implement cloud infrastructure...


  • Jersey City, New Jersey, United States Syntricate Technologies Full time

    Job Title: Cloud Infrastructure SpecialistLocation: Remote (3 days WFO, 2 days WFH)Duration: 12 monthsJob description:We are seeking a skilled Cloud Infrastructure Specialist to join our team at Syntricate Technologies. The ideal candidate will have strong AWS experience, with a minimum of 2-3 years of recent experience in designing, implementing, and...


  • Jersey City, New Jersey, United States Syntricate Technologies Full time

    Job Title: Cloud Reliability SpecialistJob Summary: Syntricate Technologies is seeking a skilled Cloud Reliability Specialist to support our production environment. The ideal candidate will have strong AWS experience, 2-3 years recent experience, and a DevOps skillset. Key Responsibilities:• Support production environment on AWS• Develop and maintain...

  • Cloud Data Engineer

    4 weeks ago


    Jersey City, New Jersey, United States Synergy Global Technologies Inc. Full time

    Job Title: Cloud Data Engineer - GCP SpecialistJob Summary: We are seeking a skilled Cloud Data Engineer to join our team at Synergy Global Technologies Inc. The ideal candidate will have hands-on experience in designing and developing enterprise data processing applications using GCP.Key Responsibilities:Design and develop data processing applications using...


  • Jersey City, New Jersey, United States Tekfortune Inc Full time

    Tekfortune Inc is a leading consulting firm specializing in permanent, contract & project-based staffing services for top organizations in various industries.In today's fast-paced economic landscape, virtual recruiting and remote work are crucial for the future of work.To address the active project demands and skills gaps, our staffing experts can help you...


  • Jersey City, New Jersey, United States Neumeric technologies Full time

    We are seeking an experienced Oracle Configure Price Quote (CPQ) Specialist to join our team at Neumeric technologies. The ideal candidate will have a strong background in Oracle CPQ Cloud applications and related concepts, with a proven track record in delivering large-scale projects and providing technical expertise throughout the implementation...

  • AWS Cloud Engineer

    4 weeks ago


    Jersey City, New Jersey, United States VDart Full time

    Job SummaryAs a Senior DevOps Specialist at VDart, you will play a key role in our growing Infrastructure Automation Team within Public Cloud. This position will be crucial in working with various infrastructure teams to develop, deploy, and support cloud and hybrid applications.Key Responsibilities Assist in architecting, designing, and implementing...


  • Jersey City, New Jersey, United States Core Software Technologies Inc. Full time

    Job Title: Cloud Engineer with Java ExpertiseJob Summary: We are seeking a highly skilled Cloud Engineer with expertise in Java to join our team at Core Software Technologies Inc. The ideal candidate will have a strong understanding of cloud technologies such as AWS and Azure, as well as experience with Java development.Key Responsibilities:Design and...


  • Jersey City, New Jersey, United States Lorven Technologies Full time

    Job SummaryAt Lorven Technologies, we are seeking a highly skilled Oracle Cloud SCM SME Specialist/Architect to join our team. The ideal candidate will have a deep understanding of Oracle Cloud SCM and its applications in the supply chain management spectrum.Key ResponsibilitiesProvide expert-level guidance on Oracle Cloud SCM implementation and...


  • Jersey City, New Jersey, United States HexaQuEST Global, Inc. Full time

    Job Title: AWS Cloud EngineerAbout the Role:We are seeking a highly skilled AWS Cloud Engineer to join our team at HexaQuEST Global, Inc. As a Cloud Engineer, you will be responsible for designing, developing, and maintaining our cloud infrastructure. This includes monitoring and testing application performance, optimizing cloud costing, and ensuring the...


  • Jersey City, New Jersey, United States The Resource Collaborative Full time

    Job Title: Cloud Solutions ArchitectJob Summary:We are seeking a highly skilled Cloud Solutions Architect to join our team at The Resource Collaborative. As a Cloud Solutions Architect, you will be responsible for designing, deploying, and migrating systems for SaaS, PaaS, and IaaS environments.Key Responsibilities:Provide architectural consulting expertise,...


  • Jersey City, New Jersey, United States The Goldman Sachs Group Full time

    We are seeking a highly motivated and detail-oriented individual to join our Regulatory Reporting Team. As a Regulatory Reporting Specialist, you will play a critical role in providing support and analysis of all external and internal regulatory reporting requirements.Key Responsibilities:Preparation of daily net capital estimatesAssist in the preparation of...


  • Jersey City, New Jersey, United States Innova Solutions Full time

    Job SummaryInnova Solutions is seeking a skilled Tax Reporting Specialist to join our team. As a Cost Basis Reporting Associate, you will be responsible for performing data analysis and reconciliation of Cost Basis supplier and in-house data.Key Responsibilities:Ensure the accuracy and completeness of status reportsAssist in the review of year-end tax forms...


  • Jersey City, New Jersey, United States Lorven Technologies Full time

    Job Title: DevOps EngineerLocation: Remote (ONSITE in NY, NJ & CT)Duration: 12+ monthsJob Description:Lorven Technologies is seeking a highly skilled DevOps Engineer to join our team. The ideal candidate will have a strong background in software development, IT operations, and cloud platforms.Requirements:Bachelor's degree or equivalent working experience...