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Appliance Repair Technician

1 month ago

Hilo, Hawaii, United States Transformco Full time

Job Title: Service Technician, Appliance Repair

Job Summary:

We are seeking a skilled Service Technician, Appliance Repair to join our team at Transformco. As a Service Technician, you will be responsible for diagnosing and repairing a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves. You will deliver excellent customer service, provide value-added solutions, and maintain a high level of quality and efficiency in your work.

Responsibilities:

  • Diagnose and repair home appliances with high levels of quality and efficiency
  • Deliver excellent customer service and exceed customer expectations
  • Provide customers with value-added solutions to make their home more clean, comfortable, and protected
  • Maintain company truck and manage parts efficiently
  • Perform other duties as assigned

Requirements:

  • High school diploma or general education degree
  • Mechanical knowledge and aptitude, including use of testing and repair tools
  • Experience repairing and diagnosing home appliances preferred
  • Ability to follow directions and processes for quality workmanship
  • Ability to use smartphone, including use for part ordering
  • Successfully pass a background and drug screen
  • Valid driver's license for the state(s) in which you work
  • Ability to travel up to 100%
  • Ability to work variable and flexible hours, including required overtime
  • Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
  • Excellent communication skills, both verbal and written; Ability to read, write, and speak English
  • Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
  • Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard
  • Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
  • Ability to occasionally reach above shoulder
  • Ability to drive automatic transmission vehicle

Benefits:

  • Great hourly rates ($20-$24/hour base rate, depending on experience, certification, and location)
  • Comprehensive set of medical, dental, and vision benefits with an additional employer-paid healthcare subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan
  • 401k match opportunity with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary
  • More ways to earn, including performance bonuses and sales incentives throughout the year
  • Year-round work with Sears' large scale and wide product range
  • Expert training program with tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years
  • Peer mentoring with onboarding buddy and mentor technicians to help you grow your skills
  • Career advancement opportunities with many ways to advance and cross-train to keep growing your career
  • Tools provided, including company vehicle, uniforms, specialty tools, mobile phone, and industry-leading app that eliminates paperwork and provides technical support