Bakery Retail Shift Leader/Manager

19 hours ago


Laguna Niguel, California, United States SusieCakes Full time
Join the Sweetest Team in Town

SusieCakes, a leading bakery chain with 26 locations across California, Texas, and Tennessee, is seeking a talented Retail Shift Leader to join our team. Our bakeries are filled with the mouth-watering aromas of freshly baked goods, making us the perfect destination for anyone with a sweet tooth.

We offer competitive pay rates, ranging from $19.00 to $20.00 per hour, depending on experience. In addition, you can expect $2-$3 an hour in supplemental tips. As a full-time role, you'll work approximately 32-40 hours per week.

About Us

SusieCakes is a beloved bakery that brings people together through celebration. We're dedicated to creating old-fashioned, sentimental dessert favorites that evoke memories of childhood. Our bakeries are lively and bustling, filled with genuinely friendly people who understand the importance of what they do every day.

Responsibilities

  • Maintain exceptional customer service standards, ensuring a positive guest experience at all times.
  • Communicate product offerings, company initiatives, and updates to the team, promoting a seamless and efficient workflow.
  • Drove product sales by collaborating with the culinary team to ensure guests receive exceptional service and experiences.

Requirements

  • Two years of customer service experience, preferably in a quick-service food environment.
  • Excellent verbal and written communication skills.
  • Able to adapt to a flexible schedule according to business needs.

Benefits

  • Flexible work schedule.
  • Free non-slip shoes (annually).
  • Birthday month PTO with complimentary cake.
  • Company holidays off (Thanksgiving, December 25th-27th, and New Year's Day).


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