Operations Director
1 week ago
Job Overview
">We are seeking an experienced Operations Director to join our team at Ohio Gastroenterology Group, responsible for leading the development of clinical/operational strategy for the Hepatology Program. As a key member of our leadership team, you will oversee multiple practice-based operations and lead a team of administrative and clinical staff in partnership with hepatology physicians.
">Responsibilities
">- ">
- Partners with clinical and operational leaders to develop and formalize the Ohio Gastro Hepatology Clinic.">
- Directs, coordinates, and manages all practice functions including schedules, clinic operations, and process improvement with designated business units.">
- Leads approximately 10 clinical and administrative team members.">
- Manages budget and execution of routine capital projects as needed.">
- Collaborates with external hepatology programs/partners to achieve shared strategic priorities, maintain and build positive relationships, and resolve issues as they occur.">
- Works effectively with physicians and other care providers to ensure practice is running efficiently and medical care is delivered in a safe and timely manner.">
- Partners with Liver RN coordinator on organizing and coordinating annual conferences and symposia, and ongoing education of clinical staff.">
- Monitors key metrics and maintains service levels with regards to office flow, patient experience, and office-based scheduling.">
- Responsible for inventory management of office and clinic supplies and partners with finance on supply chain and accounting.">
- Ensures that all company and employee procedures and policies are followed; addresses issues as they occur.">
- Actively manages service recovery and patient complaints in partnership with the Patient Experience Team.">
- Assists in monitoring providers' schedules to maintain patient/provider efficiency.">
- Ability to learn and work within multiple practice management systems including reporting and task management.">
- Provides education and coaching support to staff.">
- Additional in-scope projects as needed by VP of Operations or Board of Directors.">
Requirements
">- ">
- Masters degree: MBA or MHA (or equivalent) preferred.">
- Bachelor's degree in business/related field or equivalent experience required.">
- Must have at least 2-3 years' experience working in the medical field (office, clinical, or hospital).">
- Fluent in English.">
Salary Range
">$80,000 - $110,000 per year, depending on experience.
">Work Environment
">Clinical office environment with numerous employees.
">Physical Demands
">Must be able to sit, stand, walk, stoop, bend over, and type on keyboard frequently.
">-
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