Branch Manager Escrow Officer
4 weeks ago
At First American, we believe in putting our people first. Our Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. We're passionate about fostering an inclusive, people-first culture that empowers our employees to be innovative and reach their full potential. We've been recognized as a Fortune 100 Best Companies to Work For for nine consecutive years and have earned awards for being a best place to work for women, diversity, and LGBTQ+ employees.
Job Summary
As a Branch Manager Escrow Officer, you'll oversee the day-to-day operations of a single or multiple branches, ensuring employee conformance to established practices and proper training of staff. You'll manage funds, process real estate transactions, and prepare related reports and audits. You'll also align branch goals with business unit goals, monitor branch metrics, and provide recommendations for process/policy change based on branch results.
Key Responsibilities
- Supervise employees responsible for daily operational tasks
- Manage and implement processes and policies
- Align branch goals with business unit goals
- Monitor branch metrics and provide recommendations for process/policy change
- Maintain existing client base and resolve escalated issues
- Answer questions and provide guidance regarding products, services, policies, or specific transactions
Requirements
- High School diploma or equivalent
- 6+ years of directly related experience
- 3-5 years demonstrated experience in a leadership or management role
What We Offer
At First American, we're committed to fostering an authentic and inclusive workplace for all. We offer a comprehensive benefits package, including medical, dental, vision, 401k, PTO/paid sick leave, and other great benefits like an employee stock purchase plan. We're an equal opportunity employer and celebrate diversity, equity, and inclusion.
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