Product Operations Director

6 days ago


New York, New York, United States Spring Health Full time
Spring Health: Revolutionizing Mental Healthcare

We are on a mission to make mental healthcare accessible to everyone, everywhere. At Spring Health, we're passionate about empowering individuals to take control of their mental well-being.

Job Summary:

We are seeking an experienced Director of Product Operations to lead our core operating cadences, performance management, and cross-team collaboration processes. As a key member of our product leadership team, you will help cultivate a high-functioning organization that drives innovation and efficiency.

Key Responsibilities:
  • Oversee and facilitate key planning and decision processes for the Product organization, including solution reviews, roadmap prioritization, and annual planning.
  • Identify, implement, and manage product management tools, processes, and best practices to enhance product team efficiency and effectiveness.
  • Develop and monitor key performance indicators (KPIs) and metrics to track and report product performance.
  • Lead cross-functional initiatives to improve product operations, including process improvements, resource allocation, and risk management.
  • Directly manage a PMO with ~8 people responsible for managing major technical and product-driven cross-functional projects.
  • Collaborate with product managers, engineering, data science, design, and other stakeholders to ensure alignment and successful execution of product priorities.
About Us:

Spring Health is a leading provider of mental health services, partnering with over 450 companies to deliver innovative solutions for their employees. With a valuation of $3.3 billion, we're committed to making mental healthcare accessible to everyone, everywhere.

What We Offer:
  • A competitive total rewards package, including stock options and benefits.
  • Health, Dental, Vision benefits, as well as individual One Medical accounts valued at $199/year per user.
  • Employer-sponsored 401(k) match of up to 2%.
  • A yearly allotment of no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1-month sabbatical leave granted at your 4-year anniversary.
  • Parental leave up to 18 weeks, depending on eligibility.
  • Access to fertility care support through Carrot, as well as $4,000 reimbursement for related expenses.
  • Up to $1,000 Professional Development Reimbursement per year.

Our estimated salary range for this position is $217,600 - $272,000, based on market standards and location.



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