Restaurant Operations Manager
7 days ago
Carrols Corporation is a leading restaurant company in the U.S., headquartered in Syracuse, New York. With over 800 BURGER KING restaurants across 17 states, we employ over 22,000 people and are committed to growth.
Our MissionWe prioritize people development, providing outstanding service and quality food to our guests. Our mission-focused approach ensures everyone, from the President to the Assistant Manager, understands and shares our business vision and goals.
Our CultureWe take pride in our unique ownership-based culture, which rewards performance and fosters longevity. We seek talented individuals and invest in training our management teams to excel in the quick-service restaurant industry.
Benefits and AdvancementWe offer competitive salaries, superior benefits, and advancement opportunities. As a Restaurant General Manager, you'll develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
Key Responsibilities- Manage a million-plus dollar-a-year restaurant, ensuring efficient operation and compliance with company policy and labor laws.
- Supervise subordinate staff, ensuring customers receive prompt and courteous service, products meet quality standards, and equipment is properly maintained.
- Implement and execute financial controls, including petty cash, profit and loss statements, daily deposits, and WebCEMS.
- Receive and resolve customer complaints in a tactful manner, maintaining customer satisfaction.
- Appraise subordinate performance, recognizing job achievements and addressing areas for improvement.
- Prepare sales and expense projections, establishing realistic yet challenging profit objectives.
- Exercise sound managerial judgment and decision-making in employee relations and personnel actions.
- Train and develop Assistant Managers and Manager Trainees in management skills and technical knowledge.
- Maintain a safe work environment for employees and customers.
If you're motivated and want to test your potential, Carrols Corporation is the perfect place for you. We're an Equal Opportunity Employer, committed to diversity and inclusion.
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