Logistics Operations Specialist

7 days ago


Charlotte, North Carolina, United States LanceSoft Full time
Job Description

We are seeking a skilled Logistics Operations Specialist to join our team at LanceSoft.

Main Responsibilities and Accountabilities:
  • Research and update shipment statuses in the Transportation Management System (TMS) to ensure accurate tracking and delivery timelines.
  • Collaborate with carrier partners to resolve detention claims, facilitate approvals, and provide timely updates to stakeholders.
  • Investigate late deliveries, document reasons, and implement revised shipment plans as needed.
  • Maintain accurate customer location databases and communicate updates to primary contacts.
Key Skills and Qualifications:
  • High School Diploma or equivalent required; 1-3 years of customer service experience preferred.
  • Strong analytical and problem-solving skills with attention to detail.
  • Proficiency in Microsoft Office, particularly Outlook and Word, with basic Excel knowledge an asset.
  • Effective communication and teamwork skills for seamless collaboration with colleagues and carriers.

The estimated salary range for this role is $26-$28 per hour, based on industry standards and regional market rates. If you are a motivated logistics professional looking to make a difference, please apply for this exciting opportunity to join our dynamic team.



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