Hospitality Team Member

1 week ago


Independence, Ohio, United States Topgolf Full time

Job Summary

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Greet and welcome guests to our bays, providing information about Topgolf offerings and ensuring a memorable experience. As a key member of our team, you will be responsible for delivering exceptional customer service while working in a fast-paced environment.

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Responsibilities

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  • Taking and delivering food and beverage orders to guests in a timely manner.">
  • Ensuring the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.">
  • Assisting guests with bay setup and providing instructions on how to use Topgolf technology.">
  • Handling guest inquiries and resolving any issues or concerns with a high level of professionalism.">
  • Collaborating with other staff members to create a positive and memorable guest experience.">
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Requirements

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To succeed in this role, you must possess excellent interpersonal and communication skills, along with the ability to work well under pressure. Previous customer service experience in a hospitality or restaurant setting is preferred, but not required.

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We offer a competitive salary of $18-$22 per hour, depending on location and experience. Additional benefits include opportunities for advancement, a fun and dynamic work environment, and the chance to be part of a global sports and entertainment community.

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About Us

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Topgolf is a global leader in sports and entertainment, offering an unparalleled experience that combines food, games, and socializing. Our company values include Fun, One Team, Excellence, Edgy Spirit, and Caring, and we are committed to creating a respectful, equitable, and inclusive environment for our guests and employees.

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EEO Statement

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Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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ADA Statement

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The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.



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