Customer Service Representative

4 weeks ago


Tupelo, Mississippi, United States Diverse Staffing Full time

Job Position:

Customer Service Representative


Job Summary:

Diverse Staffing is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.


Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Process customer orders and resolve any issues related to order fulfillment
  • Collaborate with internal teams to resolve customer issues and improve customer satisfaction


Requirements:

  • High school diploma or equivalent required
  • 2+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Knowledge of Microsoft Office and Excel


What We Offer:

  • A competitive hourly rate
  • A safe and inclusive work environment
  • Opportunities for professional growth and development
  • A team-oriented culture


How to Apply:

Interested candidates should submit their resume and a cover letter to Diverse Staffing. We look forward to hearing from you



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