Patient Access Coordinator
2 days ago
INTEGRIS Health, Oklahoma's largest not-for-profit health system, is seeking a Patient Access Specialist to join our team in Oklahoma City, OK. As a Patient Access Specialist, you will play a critical role in ensuring the efficient and effective provision of patient access services for ancillary, diagnostic, surgical, and emergency services.
Key Responsibilities:- Ensure the appropriateness of complex patient access transactions, including coverage eligibility, insurance verification, patient portion calculation, and authorization requirement activity.
- Perform financial counseling activity, including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging, and following documentation standards.
- Utilize analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers.
- Accept inbound phone calls from patients, physician offices, insurance carriers, and other stakeholders to resolve concerns promptly.
- Collect patient payments and follow levels of authority to ensure financial clearance.
- Document all patient account activities concisely, including authorization and patient liability requirements.
- Perform filing, data entry, and other duties as assigned.
- Respond promptly to patient inquiries regarding pre-care services, policies, coverage, benefits, and financial liability.
- Understand different payer regulations and communicate effectively with patients regarding their coverage benefits and financial liability.
- Participate in team-oriented process improvement initiatives for the department and organization.
- Interpret and maintain compliance with performance standards, federal and state regulations, including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts.
This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
About INTEGRIS Health:
INTEGRIS Health is the state's largest Oklahoma-owned health system, with hospitals, rehabilitation centers, physician clinics, mental health facilities, and home health agencies throughout much of the state. Our mission is to partner with people to live healthier lives, and we are committed to providing unprecedented access to quality and compassionate healthcare.
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Oklahoma City, Oklahoma, United States INTEGRIS Health Full time{"title": "Patient Access Specialist", "description": "Job SummaryINTEGRIS Health is seeking a Patient Access Specialist to join our team in Oklahoma City, OK. As a Patient Access Specialist, you will be responsible for ensuring the efficient and effective provision of patient access services, including insurance verification, patient registration, and...
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