Dual Enrollment Support Specialist

5 days ago


Tempe, Arizona, United States Maricopa Community College District Full time

About the Role:

This key position is part of the dual enrollment department, serving nearly 10,000 students and over 50 partnering high schools. The employee will collaborate with the director, site coordinators, and success coaches to support the admissions and enrollment of dual enrollment students. The primary mode of admission and registration is in-person with partnering high schools located across the valley during school hours, requiring travel time. Some phone or hybrid work may be available.



Key Responsibilities:

• Provides admissions and enrollment support of dual enrollment students (high school students taking college courses) utilizing the Student Information System (90% of time)

• Other early college support activities as assigned, which may include outreach and customer service provided to students by text, phone, or email (10% of time)



Requirements:

A. One (1) or more years of working in secondary or higher education
B. Demonstrated experience working with students
C. Customer service experience with the use of technology



Desired Qualifications:

A. Experience using a student information system to complete processes



Special Working Conditions:

May be required to travel and work at high school partner locations and work for long periods of time on a laptop computer. Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd. OR (If moving from out of state) Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd



How to Apply:

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill, and abilities. All minimum requirements must be met at the time of the application.



Equal Employment Opportunity (EEO) Statement:

The Maricopa County Community College District (MCCCD) does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The MCCCD is an EEO/AA/ADA employer. For more information, please visit our EEO/AA/ADA Policy Page.



Contact Information:

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320035&PostingSeq=1



Notice:

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill, and abilities. All minimum requirements must be met at the time of the application.



Disclaimer:

The MCCCD does not endorse any applicant or applicant's materials for the purpose of this search. The MCCCD reserves the right to reject any and all applicants.



Mission Statement:

The Maricopa County Community College District (MCCCD) is a public, multi-campus district that provides a range of educational opportunities, including academic programs, workforce development, and community engagement. The MCCCD is committed to providing high-quality education and training that meets the needs of students, employers, and the community.



Why Work for MCCCD?:

The MCCCD is a dynamic and inclusive organization that values diversity, equity, and inclusion. We offer a range of benefits, including competitive salaries, excellent health insurance, and a comprehensive retirement plan. We also provide opportunities for professional growth and development, including training and education programs, and a commitment to work-life balance.



Mission Statement:

The Maricopa County Community College District (MCCCD) is committed to providing high-quality education and training that meets the needs of students, employers, and the community. Our mission is to provide accessible, affordable, and high-quality education and training that prepares students for success in the workforce and in life.



Equal Employment Opportunity (EEO) Statement:

The Maricopa County Community College District (MCCCD) does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The MCCCD is an EEO/AA/ADA employer. For more information, please visit our EEO/AA/ADA Policy Page.




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