Property Operations Manager
7 days ago
We are seeking a highly skilled and dedicated Property Operations Manager to join our team at Vacasa. This is an exceptional opportunity for a results-driven professional to oversee operations in assigned locations, manage a portfolio of properties, and develop strong relationships with property owners.
Job Overview
The Property Operations Manager will be responsible for ensuring the seamless delivery of vacation rental experiences to guests and property owners. Key responsibilities include:
- Managing a budget for your portfolio, adhering to set annual costs, and performing cost-benefit analyses
- Developing and maintaining open, collaborative relationships with fellow regional team members and upper management
- Supporting your team with escalated guest and homeowner concerns by responding to emails, calls, and tickets
- Partnering with Business Development Representatives when new units join the portfolio
- Performing light home maintenance tasks, such as changing light bulbs or fixing door hinges
About Vacasa
Vacasa is a full-service vacation rental company that offers a comprehensive range of services to homeowners and renters. We pride ourselves on providing exceptional customer experiences, innovative technology solutions, and a supportive community of like-minded professionals.
Requirements
To succeed in this role, you will need:
- Technical computer skills required on all forms of hardware - laptops, tablets, and mobile devices
- Availability to work Sunday through Saturday, early mornings, and evenings as needed
- Professional communication skills, including email, phone calls, video calls, and texts
- Ability to work well under pressure in an agile, fast-paced environment
- Excellent time management skills with the ability to change activity frequently and cope with interruptions
Benefits
As a valued member of our team, you can expect:
- Health, dental, and vision insurance options for employees and their families
- Employer-sponsored and voluntary supplemental benefits
- A 401(k) retirement savings plan with immediate 100% company match on the first 6% contribution
- Health and Dependent Care Flexible Spending Accounts
- Flexible vacation time and paid sick days/holidays
- Paid parental leave after one year of tenure
- An Employee Assistance Program and career advancement opportunities
- Employee discounts and all necessary equipment for success
Salary Information
We offer a competitive salary range of $45,000 to $50,000 per year, based on experience, education, and location. Additionally, eligible employees may receive a car allowance of up to $150 per month.
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