Quality and Organizational Excellence Leader

4 weeks ago

Chapel Hill, North Carolina, United States UNC Health Full time

Become part of a dynamic organization with a mission to improve the health and well-being of diverse communities.

Summary:

As a Quality and Organizational Excellence Leader, you will lead cross-functional quality and process improvement initiatives, serving as a mentor to specialists and analysts. You will influence leaders and lead complex improvement projects, and may supervise specialists, analysts, or administrative support staff.

Responsibilities:

  • Lead cross-functional quality and process improvement initiatives, serving as a mentor to specialists and analysts.
  • Provide customer service, facilitating or negotiating in areas of disagreement, and stepping into challenging situations to change the direction by emphasizing empathy and willingness to do the right thing.
  • Identify and drive analytic needs for improvement projects/initiatives, supporting leaders in developing problem charters and selecting the best approach to solve a particular problem.
  • Makes decisions based on analyses and data, challenging leaders and their current processes when improvement is needed, and developing interventions and initiatives based on data.
  • Influence and gain commitment from all members of project teams, identifying resources necessary to meet project needs, and obtaining and maintaining executive support for projects through communication and leadership.
  • Lead/manages/mentors specialists and analysts regarding tools, methodologies, and technologies, providing cross-functional, cross-business, and cross-area work.
Other Information:

Education Requirements:

  • Bachelor's degree in an appropriate discipline.
Licensure/Certification Requirements:

  • No licensure or certification required.
Professional Experience Requirements:

If a Bachelor's degree:
Three (3) years of experience in quality team facilitation, project management, process improvement, or quality data analysis role. Clinical experience associated with leading quality improvement efforts may be assessed as equivalent to direct quality improvement experience both in determining minimum requirements, as well as level of experience.

If a Master's degree:
One (1) year of experience in quality team facilitation, project management, process improvement, or quality data analysis role. Clinical experience associated with leading quality improvement efforts may be assessed as equivalent to direct quality improvement experience both in determining minimum requirements, as well as level of experience.Knowledge/Skills/and Abilities Requirements:
Job Details:

Legal Employer:
STATE Entity: UNC

Medical Center Organization Unit:
OQE Performance Improvement

Work Type:
Full Time Standard Hours Per Week: 40.00

Salary Range:
$46.33 per hour (Hiring Range)

Pay offers are determined by experience and internal equity Work Assignment Type:

Hybrid Work Schedule:

Day Job Location of Job:US:NC:

Chapel Hill Exempt From Overtime:
Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits.

If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity. UNC Health

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