Service Appointment Coordinator

2 days ago


Rochester Hills, Michigan, United States Serra Rochester Hills Full time
About the Role

We are seeking a highly organized and customer-focused Service Appointment Coordinator to join our team at Serra Rochester Hills. As a key member of our service team, you will be responsible for scheduling appointments, responding to customer inquiries, and providing exceptional customer service.

Responsibilities
  • Schedule service appointments for our guests to ensure their vehicle needs are met in a timely manner.
  • Actively listen to customers, answering their questions and directing them appropriately as needed.
  • Respond quickly to customer phone calls, internet leads, and live chat inquiries to provide a seamless experience.
  • Advise customers on maintenance recommendations to ensure their vehicles receive the necessary care.
  • Confirm scheduled and missed appointments to ensure a smooth workflow.
Qualifications
  • Strong computer skills, including proficiency in Gmail, Excel, and Word.
  • Excellent customer service background with a focus on providing a positive experience.
  • Punctual, reliable, and eager to improve with a clean driving record and valid driver's license.
  • A positive attitude and ability to work effectively as part of a team.
What We Offer
  • Competitive hourly rate of $15, depending on experience, with a monthly bonus plan.
  • A comprehensive benefits package, including medical and dental plans, 401K, paid time off, and vacation.
  • Opportunities for growth and development within the company.
  • A fun and dynamic work environment with a focus on employee satisfaction.


  • Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our Service team as a Service Appointment Coordinator. In this role, you will be responsible for scheduling service appointments for our guests and providing exceptional customer service.Key ResponsibilitiesSchedule service appointments for our guests to get their vehicle...


  • Rochester Hills, Michigan, United States Allied Insurance Managers Inc. Full time

    Job SummaryWe are seeking a detail-oriented and personable insurance office assistant to support our agents and keep our office organized. The ideal candidate will have excellent communication skills, be able to multitask, and have a positive attitude.Key ResponsibilitiesProvide exceptional customer service by promptly answering phone calls and emails and...


  • Rochester, Michigan, United States Oakland University Full time

    Position OverviewOakland University seeks a qualified candidate for a Lecturer position in the Writing and Rhetoric Department. This is a full-time appointment with a focus on teaching and service.Key ResponsibilitiesTeach courses in First Year Writing and other areas of the department's curriculum.Develop and maintain a strong teaching portfolio.Participate...


  • Rochester, Michigan, United States Pinnacle GI Partners Full time

    Pinnacle GI Partners is committed to fostering a positive work environment for our employees, which we believe is essential for our success. We are currently in search of Call Center Agents to support our operations. This role involves managing incoming communications and ensuring that calls are directed to the correct departments. The successful candidate...

  • Service Technician

    19 hours ago


    Rochester Hills, Michigan, United States Groundworks Full time

    Job OverviewGroundworks is seeking a skilled Service Technician to join their team in the Rochester Hills, MI area. As a key member of the customer journey post-installation, you will partner with customers to inspect and service pre-existing foundation repair and water management solutions.The ideal candidate will have a strong background in sales, customer...


  • Rochester, Michigan, United States Great Expressions Dental Centers Full time

    About the RoleWe are seeking a highly skilled and organized Patient Care Coordinator to join our team at Great Expressions Dental Centers. As a Patient Care Coordinator, you will be the first point of contact for patients visiting our dental office, providing exceptional customer service and ensuring a positive patient experience.Key ResponsibilitiesProvide...


  • Bloomfield Hills, Michigan, United States Birmingham Vision Care Full time

    About the RoleBirmingham Vision Care is seeking a highly skilled and compassionate Front Desk Coordinator to join our team. As a key member of our office staff, you will play a vital role in ensuring our patients receive exceptional care and service.Key ResponsibilitiesPatient Welcome and Check-in: Greet patients warmly and efficiently, ensuring a positive...


  • Auburn Hills, Michigan, United States MaineHealth Full time

    **Job Summary**The Patient Service Representative will provide exceptional patient care and administrative support to our team at MaineHealth Falmouth Primary Care. This role is responsible for greeting patients, scheduling appointments, and performing various administrative tasks to ensure a smooth and efficient patient experience.**Key...


  • Rochester Hills, Michigan, United States Michael Bashore - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Marketing Representative. As a Marketing Representative, you will play a key role in marketing State Farm insurance and financial service products to customers.Key ResponsibilitiesCustomer Relationship BuildingEstablish and maintain strong relationships with...


  • Rochester, Michigan, United States Oakland University Full time

    Position OverviewOakland University is seeking a qualified candidate for a Lecturer position in the School of Health Sciences, Department of Public and Environment Wellness. This is a full-time, non-tenure track appointment.Key ResponsibilitiesTeach undergraduate and graduate courses in Environmental Health SciencesDevelop and maintain a research program in...


  • Rochester, Michigan, United States Allied Insurance Managers Full time

    Insurance Office Assistant We are seeking a highly organized and detail-oriented Insurance Office Assistant to join our team at Allied Insurance Managers. As an Insurance Office Assistant, you will play a vital role in ensuring the smooth operation of our office. Your primary responsibilities will include answering phone calls and emails, scheduling...


  • Rochester, Michigan, United States Dr. David Juliani Full time

    Transform Smiles, Enhance LivesAt Dr. David Juliani's practice, we're dedicated to delivering exceptional dental care and innovative technology to our patients. As a Treatment Coordinator, you'll play a vital role in helping us achieve this mission.Key Responsibilities:Efficiently schedule patient appointments and manage calendars to ensure seamless...


  • Rochester, Michigan, United States Midwest Vision Partners Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. As a key member of our clinical operations team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesGreet patients in a friendly and...

  • Logistics Coordinator

    4 weeks ago


    Rochester Hills, Michigan, United States Sentech Services Full time

    Job OverviewPosition: Logistics CoordinatorCompany: Sentech ServicesLocation: Not specifiedCompensation: $17-19/hrWork Schedule: 1st shift: 7am-3:30pm, including a 30-minute unpaid lunch and two paid 15-minute breaks.Position Summary:The Logistics Coordinator is responsible for managing the receipt of electronic components, hardware, materials, supplies, or...


  • Farmington Hills, Michigan, United States Adecco Full time

    Adecco Job Summary: As a Receptionist at Adecco, you will be responsible for managing incoming calls and greeting visitors in a professional and welcoming manner. You will also maintain a clean and organized reception area, schedule appointments, and assist with administrative tasks. Additionally, you will provide excellent customer service to clients and...


  • Rochester, Michigan, United States Compass Group Careers Full time

    Job SummaryWe are seeking a skilled Nutrition Services Coordinator to join our team at Compass Group Careers. As a key member of our hospitality services team, you will be responsible for ensuring that patients receive exceptional meal service and support.Key ResponsibilitiesSecure patient meal selections and special requests via telephone or face-to-face...


  • Rochester, Michigan, United States NHE, Inc. Full time

    Job SummaryWe are seeking a highly skilled Resident Service Coordinator to join our team at NHE, Inc. As a key member of our staff, you will play a vital role in providing exceptional service to our residents and ensuring their overall well-being.Key ResponsibilitiesConduct comprehensive assessments of residents to identify their needs and develop...


  • Auburn Hills, Michigan, United States Customer Service Full time

    Job OverviewAs a Client Services Representative, you will play a vital role in ensuring customer satisfaction and operational efficiency within our organization.Key Responsibilities:Inputting and managing data accuratelyOrganizing and categorizing loan documentationRequesting income verificationsConfirming Social Security NumbersIndexing loan conditions...


  • Bloomfield Hills, Michigan, United States ecojiva LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at ecojiva LLC. As an Administrative Coordinator, you will be responsible for providing administrative support to our construction company, ensuring the smooth operation of our office and property management functions.Key Responsibilities:Provide...


  • Auburn Hills, Michigan, United States Whisker Full time

    About Whisker:At Whisker, we are dedicated to enhancing the experience of pet ownership through innovative technology and refined accessories. Our mission is to address challenges faced by pet parents and provide insightful solutions that enrich the lives of pets.Our product lineup includes the Litter-Robot, Feeder-Robot, and various modern pet accessories...